I began learning the saxophone at age 15 when my brother picked up a Tenor and left me his student Alto Sax. After nearly a decade of playing horns I am glad to say that Robert’s Musical Instruments has always been, and will hopefully always be, my primary music shop.
The staff has always treated my family and I with the utmost respect. Although they may occasionally come off as curt, it is never with ill intent. Odds are they’re just being direct about the quality/condition of your instrument or trying to understand your needs in a timely manner.
They will let you test play all easily accessible parts and follow it with thorough cleaning. The staff will periodically check on you to see what you think and provide more suggestions based on your thoughts and commentary. If you’re lucky you’ll get a nice 3 minute chat with them, too.
Robert’s musical instruments will always be my number one recommendation to all new and experienced musicians looking for a good horn shop/repair center. Thank you for being the best in...
Read moreI brought 3 Saxophones to Roberts music this week.When I walked in I was immediately greeted by the store owner Rob. I told him what I needed and he brought me into the service department and introduced me to Dean. The tenor sax in particular was getting difficult to blow and the Alto and Soprano hadn’t been looked at by a Tech for quite some time.I Was absolutely amazed at the professional level of service that I received at Roberts. Dean The service technician that worked on my horns is the best you could ever expect. His experience and knowledge is unsurpassed. Dean immediately looked at my horns and quickly summarized just what would be needed to bring them back up to perfect playing condition. The service was finished quickly and the cost was extremely reasonable.This is the reason why professional musicians as well as students of all levels bring their musical instruments to Roberts.If you are in need of any service wether it is a complete overhaul or a minor tweak this is the...
Read moreSaved the School Year! 24'
I cannot say enough good things about Robert's Musical Instruments! When my child's school year was about to fall apart due to a last-minute need for a cello, Robert's came through big time. We were scrambling, with zero time to spare, and they had exactly what we needed — no hassle, no stress, just helpful, knowledgeable staff who truly care.
Their team was kind, efficient, and made what could’ve been a chaotic experience completely smooth. The cello was in excellent condition, and my kid was thrilled to have it just in time for orchestra.
If any of my other kids decide to pick up an instrument, there’s no question — we’re going straight to Robert's. Their service, selection, and dedication to supporting students is unmatched. Highly...
Read more