Intermountain Health Lutheran Hospital — Attraction in Wheat Ridge

Let me just start by saying a 3.1 rating is no where near close to a zero rating which is more fitting for this hospital.

Please if you actually need medical care/treatment, don’t go to this hospital because they will treat you horribly. They don’t take patients seriously and are outright disgusting to their patients.

I was in a horrible car accident which I was brought to Lutheran hospital for care. Care is not what I received!! I was left alone after everyone including cops left my ER room. I was screaming for help for 20 minutes (I was not able to move nor find the call button). I was across the hall from the nurses station where a lady (the one that takes all your information/verifies all your information) heard me screaming for help but neglected to call a doctor or nurse. That lady was absolutely horrible!!! She could have told the nurses that I needed help but nope not at all.

After several hours of waiting for even a catscan, they won’t even give me anything for the extreme pain I was in. Once the doctor finally reviewed my catscan, he said he was going to order an MRI of my knee and food since I was extremely hungry. When calling for a nurse for food, water and to ask when I’d get the MRI of my knee. The nurse Nicole refused to give me food or even water, she stated “There is no MRI machines in the ER” and “no, you can’t have food or anything to drink” I explained to her that the doctor 30-45 minutes earlier said I can eat and have water. Nicole gave me a dirty look and a horrible attitude. I did start yelling because she clearly lied to me. She then called security on me stating I was a danger to her. Once security arrived, Nicole proceeded to give me discharge paperwork. I asked to speak to a supervisor which a supervisoring nurse that refused to give me her name came to my room. I explained everything that happened during that visit. That nurse stated “well the health care system in the United States is absolutely horrible and kills people everyday”, “we can’t just give everyone that begs for food something to eat”. When I went into detail about being ignored while screaming for help, the admin lady started yelling at me that she didn’t hear me “it’s not my job to help patients” then she said “well I thought you were on the phone”. I simply rebottled “How inhumane is this hospital that when someone is screaming for help, help is refused”. The supervising nurse refused to give me even a follow up doctor to see since I don’t have a primary care doctor, that nurse stated “well that’s your responsibility and we can’t just refer you to a doctor because we don’t know your insurance information (which they did have on file). She wouldn’t even tell me after care instructions, a diagnose or anything. She just handed me discharge paperwork and had security remove me from the hospital. I had to get myself out of the bed and into a wheelchair.

To whoever maybe reading this review at this point, I would never go to the hospital for anything because they won’t take care of you, give you any after care instructions and will lie on all their forms. Even the doctor that saw me in the ER refused to order an MRI when he told me he would.

I find it rather funny that all the “bad reviews” for this hospital were removed from this Google review which Lutheran hospital has probably paid to remove those reviews to be seen by anyone that could be looking for a hospital.

Lutheran just got a brand new hospital and this is how they treat people. The government needs to pay attention to patient complaints because this place should be closed. The nurses and doctors should have their licenses to practice taken from them.

I am sure my review will be deleted or not even posted for others to see.

I thought the car accident was traumatizing which it is/was but now I’m traumatized to ever go to an...

Although 1 of our two sons was born there, and I had three back surgeries there, one visit to the ER changed my whole outlook. I had a 7mm kidney stone, broken into two pieces, I was trying to pass. When it finally did, after (2022) five to six years of periodic bleeding, I went to the Lutheran ER. It was Friday at 10 am. My wife drove me to the walk-in side to self-check in. I vomited and passed out twice while the wife parked the car, a 20 min walk. The security guards (2 obese chair-bound men) couldn't help me get myself unloaded through the metal detectors. There was a line of about five standing at the registration window; three walk-ins passed me at security on check-in. (I had collapsed on the floor groaning; no seats were available. The wife was unavailable parking.) When I finally connected with my wife, the receptionist insisted I had to come to the window to check in myself. Following check in I returned to groan in an eventually open seat. It would be until 3 pm before I could be seen. Ambulance traffic came first, the head nurse said when I asked about time around noon. In the meantime, the nurse there said I couldn't lie on the floor -- I HAD to sit in a chair. At around 12;30 pm, nauseated, I ran to the men’s room where I puked in the vanity, then trash bin, and finally on the floor hanging my head over the toilet. When, after 30 mins, I was voided entirely, I got up, cleaned up what I could (running out of paper towels), and told the head nurse I'd upchucked in the restroom, and they needed to have someone clean it up. She went in to inspect it before calling maintenance, then had the gall to yell at me, saying, "you had to go make a mess of the restroom, didn’t you!" (I felt like punching her but couldn't). After being received at 3 pm, I still had to sit in the waiting area, for evaluation and further processing in before seeing a physician. That happened around 4 pm. When I asked about the very long wait process, they said it was all "triage". My stone wouldn't kill me, they said, so there was nothing more they could do. Pain killers were not allowed. So I alternately paced, sat , hid lying down in the single privacy restroom on their floor there in back "received" area with dry heaves. Around 4:30 pm they got me in for an X-ray (maybe a CAT scan). Processing that, around 5:30 pm they got back with me to inform me that I had passed the larger stone from my ureter; the smaller 5 mm stone was still there, but on the verge of coming out on its own. At that point they said they could give me 2 oxycodones, plus I could take 6 more home, recommending I contact my doctor. (I already had tried; I was unable to connect until the next Monday morning.) We left the hospital ER around 6 pm -- 8 hours later! Okay, I've been seriously injured before and been to the ER or triage (military "sick bay") several times. I've had a broken neck, back, hand, fingers, and foot. Never have I been treated with such causal disgust. I believe it was because Lutheran catered to primarily walk-in overdose drug traffic off the street, 38th Ave in Wheatridge. I was able to manage to get through the rest of the weekend and get more Oxycodone to get me to an urgent procedure to get the other stone fragment that Wednesday, 5 days later. So, lesson learned; unless you're a drug addict who has OD'd, don't ever go to the Lutheran ER. If you are forced too, god forbid, use an ambulance to go in through the ambulance ER door. Otherwise you will be treated like gutter-trash, and that will only be at the bottom of everyone's list. PS: they billed Anthem Blue Cross close to $10,000 for the visit. I believe Anthem paid around $3,000 on that. I personally committed to never using that ER again, even if it meant dying! Anyplace else could do...

PLEASE, PLEASE STAY AWAY FROM THIS PLACE. KEEP YOUR FAMILY, FRIENDS, AND LOVED ONES AWAY. IF YOU KNOW ANYONE IN HERE, GET THEM OUT IMMEDIATELY.

I never write Google reviews, but I had to about this hospital, because they are an active danger to public safety.

My life will never be the same since I was transported to Lutheran Hospital on July 11, 2025. I remember absolutely nothing about my experience at the hospital because of the powerful sedatives I was given. Now, I will never be able to live a normal life because of what happened to me there.

While ambulance workers gave me 5mg of intravenous Versed prior to my arrival at the Lutheran ER, the Lutheran workers nonetheless gave me another 2mg of intravenous Versed, AND another 10mg of Zyprexa on top of that. Not only is this drug combination incredibly dangerous and possibly fatal, the hospital didn’t even seem to know I had been given the first dose of Versed already. After being released from the hospital the next day, I was sicker than a dog for 10 days from whatever they did to me and God knows whatever other poisonous garbage they pumped into my veins. And that’s not even close to the worst of it.

About 5 weeks after my discharge from Lutheran, police officers held me up at taser point out of the blue, while I was simply driving to the bank. I got thrown in jail and charged me with a felony under C.R.S. 18-3-203 for “assaulting a health care worker.” Apparently while under the 7mg of Versed and 10mg of Zyprexa, I pushed an EMT one time with one hand while that EMT was trying to take a blanket from me in order to give me an EKG for some reason. That individual reported that I “knowingly and intentionally assaulted him with intent to cause serious bodily injury,” and the hospital continues to double and triple down on that brazenly and offensively false categorization of the event. I now am facing a violent felony charge that has permanently altered my life and reputation forever, as well as the possibility of 2-6 years in prison. I am 33 with no criminal record of any kind before this and would never hurt a fly.

I feel like I am living in some kind of sick nightmare I can’t wake up from. This hospital gave me a potentially deadly cocktail of drugs that completely wipes out memory, intent, and decision-making capacity that made me horribly sick. Then, they knowingly decided to destroy my livelihood, my reputation, and want to send me to prison. All for an involuntary reflexive one-handed push I made while under the influence of the drug cocktail they gave me without my consent.

This all feels like something out of a dystopian horror movie. The problem is, it’s real, because it really happened to me. To top things off, the hospital continues to hound me daily about a $3,300 bill for that stay, even though I sent them a notice to stop contacting me.

Please, for the love of God, stay away from this place. Keep your family and friends and loved ones away. I don’t know what’s going on here, but it needs to stop. I swear on my life that all of this is true. Reading these comments and seeing others’ experiences, I felt that I had to say something as well. There are plenty of other hospitals in the area. I am begging you to keep yourself and your loved ones away from here for your own good. In the event you or someone close to you is ever taken here, get out as soon as possible. Film and document everything. Have a friend or loved one stay with you and observe and document the hospital workers’ behavior at all times. And if you read this and fail to listen to me for whatever reason, I am really terribly sorry for what might happen to you. I could say more, but to be honest it has been horribly re-traumatizing simply...