This place lacks good customer service and professionalism. Went to get two items and there was a huge line of ten people and only 1 cashier checking them out. As an employee in retail, one of the important things I learned is that a line should have no more than 3 or 4 people in it. If it’s above 4, that’s when they should have an additional cashier or two. Or three. Already with the items in my hands, I notice one of the employees (she had no name tag) was coming to open another checkstand. I was about to step foot into the lane but she told me “M’am, you need to get into that line over there.” She is referring to the line of 10 people. And I look at her and asked “why can’t I just go into this line since I’m right next to it?” I only had two items and I could’ve got them checked out quick and easy. But she says to me in a condescending matter “You need to get into that line. We need to go by order and you are not going to ruin it.” I was like, okay whatever, and went into the long line, people were leaving to get into the lady’s check lane. I’m standing in line and I notice that different people who were not standing in the long line I’m standing in, they were joining into the lady’s line. BUT SHE NEVER TOLD THEM TO GET INTO THIS FREAKING LONG LINE. DID SHE? NO. This place and it’s employees needs to have more class, respect, personality, and...
Read morePrices are obviously great, employee attitude has plenty of room for improvement. Just went there and as she was ringing me up I painstakingly counted out my loose coins to be almost the right amount (but apparently I was a dollar off) and gave her two $1 bills. She grabbed the biggest coins possible from my pile (four quarters, a dime, and a nickel, my total was $3.15), not even thinking there might be a reason I had pulled out the coins first, and then told me to push the button for if I wanted a receipt. While I was standing there baffled trying to figure out why she had taken only some of the coins and not said a word about it. And when I tried to explain that I needed the $1 bill back if that was too much money because I have other things that don’t accept all the small coins on the counter, she pushed a button for me and tried to send me on my way without even telling me where she had put the items that I had paid for. Super rude, definitely needs to learn...
Read moreTonight I stood in a long line while watching the cashier continually pull down his mask to eat a giant pretzel with one hand while ringing up items with his other hand. Then when he finished his pretzel, he proceeded to lick the salt off his fingers, and then use that same hand to ring up everyone's items with. I am not much of a germaphobe, but this was absolutely nauseating. This came after listening to employees rudely scream at customers in an extremely demeaning tone during my entire shopping trip about standing 6 feet apart, to form straighter lines and totally bashed anyone who had their mask fall below their nose, then screamed covid announcements over the intercom every few minutes. I think it's safe to say they have a whole separate set of rules for customers verses employees, and I definitely won't be back for a repeat...
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