Security Instrument — Attraction in Wilmington

We are canceling our account immediately. Already unhappy with your service anyway, but being harrassed by one of your employees on a busy Saturday morning is the straw that broke the camel's back.

Basically, in the most recent incident, an employee called a little while after I opened, to tell me about some test that failed. Being swamped with customers, I quickly told them that I would call back later.

They proceeded to call me on my cell multiple times, even yelling at me in the end because they were angry that....I wouldn't acknowledge an issue that can wait?? Why would they do this?

We're already unhappy with SI, so...

I finally updated my security system. The tech, Jeremiah, came in very professional (introduced himself, removed his shoes and set up a workstation to perform his installation), installed my system, cleaned up and went over everything with me. I had other quotes from other companies which were much lower on pricing for the new system, but was not able to deliver the immigrated system I need it with my present security system. If you need a new security system or company, take a look at Security Instruments. They did a...

Great company I have used them for over 30 years and will continue to use them in the future. Exceptional responsive customer service, technicians are very knowledgeable, first-rate installation services on fire alarm, access and camera systems and very fair pricing. Extremely personalized local monitoring services as well. I highly recommend Security Instrument, I am a very...