Social Space — Attraction in Yeadon

I'm upset that I even had to give this place a star at all! I looked at this venue and paid my deposit on December 6, 2018. On my way home from work on January 9, 2019 I received a call stating that the venue was accidentally overbooked and that I couldn't have my shower on the date nor time that I picked, along with the venue (she tried to pressure me to book their newer space which is smaller and more expensive). My original date of my event was supposed to be on January 27, 2019. I literally had 18 days to cancel vendors (caterers, djs, photographers), reschedule certain things, resend invitations etc. I wasted a lot of money and time dealing with them. To top it off, on January 12, 2019 I received another call stating that my date WAS NOT overbooked and that I could still in fact host my baby shower there AGAIN. I immediately declined, I was being inconvenienced once again. I was being talked into rescheduling my event or possibly using my deposit for a future event within 6 months or losing out on my money altogether for cancelling. I had to use a few choice words for them to understand that i was not cancelling, they were reneging on the contract due to their lack of knowledge and professionalism. Why would I want to support a place like this? I was not going to play Russian roulette with my shower and end up entering the venue to find that there were people setting up and enjoying their event as well. How do you accidently think that 2 events are booked at the same exact time on the same exact date and then BOOM out of nowhere, it disappears. I truly believe someone that they personally knew wanted the venue and they tried to bump me and their event fell through and it didn't work in their favor (when I booked my event, their calender was completely clear for that day. There were NO events booked at all.) Oh, and im just receiving my deposit back after 10 days of back and forth about their screw up. This whole experience was a nightmare from hell, especially for a 9 month pregnant woman...

I really wanted to give it a 1 but what I will say is the space is beautiful and the receptionist that I encountered on booking was very pleasant. On the other hand the day of the event that I booked from 4-4:30pm The weather wasn’t so good it was raining. My guest weren’t allowed in until 4pm which meant they would be walking in with me(makes no sense) I couldn’t bring my own officiant and was rest assured that the officiant there would accommodate my religious beliefs so I felt good about it. Before my event I spoke to the officiant on two occasions and she asked me my belief and I told her, she asked did we do our own vows I told her yes and she told me what she would do during the ceremony which would be to introduce us at husband and wife and say do you take this woman/or man. I was very pleased with what she said she would do, however once there she had a bible in her hand and she prayed over us(not needed and in my video you would be able to see me and my husband in total shock of what was taken place) During the event the owner was helpful with fixing the bottom of my dress but also continuously reminding us of the time frame I explained to her that the officiant tail up unnecessary time with all her talking. I am saddened because my video is completely ruined because of the things the last spoke about “whoever u believe in Muhammad, Ali the high power” is a snippet of what she discussed during the ceremony. This place is beautiful but I wish they allowed people to bring their own officiant and that they allow guest to come in at least 10 mins to be seated before the other people get there. For the $300 I I am not pleased at the ceremony itself. If those things get corrected I think that this place will have much more...

8/6/24

Please be cautious when booking this company for your special moment while the place is nice looking, they completely dropped the ball by not respecting the bride and groom’s religion. My family member had multiple conversations with the officiant she was well aware of my cousin’s faith of Islam and completely disregarded this during the ceremony even after multiple conversations were had on how the ceremony was to go prior to the ceremony. The officiant supplied by SS wedding Venue took it upon herself to unite my family’s marriage as if they were of Christian faith which was disrespectful when she was well aware of the couple’s faith prior to the ceremony. She even made a joke my using the comment of “Muhmmad Ali or whatever higher power you go by” Which I feel was unprofessional the Ceremony should have went exactly as planned and organized and the company refused to allow my family to bring their own officiant but instead provided one that doesn’t respect the differences in culture/religion and didn’t seem to care about the wants and needs and wishes of the Bride and Groom. My family now has what is supposed to be one of the most special moments on video for life of their ceremony as a constant reminder of the lack of professionalism that was provided by “SS wedding Ceremonies” On top of that they had the guess waiting outside in the rain. If you plan to book your wedding, I highly recommend that you reconsider. The Venue needs to reconsider the policy of allowing your consumers to be allowed to bring their own officiant to avoid this issue...