Bunk Inn Hostel — Hotel in Bundaberg Central

I arrived after a complication with the train and was left without luggage in Bundaberg, on arrival I found the cleaner Rebel very insightful and was able after conversation with manager to pay can and secure my accommodation, at this point I was able to relax and endeavour to locate my luggage via Qld rail, I actually felt so comfortable I sought work whilst in the area to buy time and extended my stay , I read reviews Here and am perplexed mainly due to the level of expectations from fellow travelers, firstly in Bundaberg this was the only backpackers that took holiday makers or people at the point of visa were working is not on the cards the rest insist you work the farms just to stay so to everyone who is disappointed in the experience please know you would have been on the street if this establishment didn't accept the booking, also it's quite cheap to which I say the few things like no oven and limited staff is a comprises for cheap accommodation that doesn't require working as a condition to stay, I shared a room with Rebel the cleaner whome during the stay shared dinners and conversation with me whilst giving me privacy when I needed and friendship when I needed also ( remember I was left stuck in Bundaberg) I'm Australian and travel a lot for work and experience the backpackers scene out of lifestyle choice and assure you this place was the most relaxed and accepting place Iv stayed in along time, I argued that the self check in is a good thing you can arrive at 2am and still have a bed and with technology these say anyone wingeing about a app to check in is lazy and are on there phone all day anyway so what's the difference between banking and checking in , this is not a resort and the costs show, to Rebel, Skye,Memo and Bruno all of which I consider myself friends thank you for your hospitality and I endevour to seek your friendship into the future,happy...

Unless you want to risk bed bugs – AVOID AVOID!! Long term guests told me they had a constant bed bug problem - clearly Bunk Inn has not invested in a pest controller and are banking on getting away with it having people move through so quickly and not come back.

I really wanted to avoid writing this review, but Bunk Inn has given me no choice.

I have tried phoning 5 times, the phone goes straight to voicemail. I have emailed, I have chatted on the instant messenger, I have filled out the contact form and I have sent 4 messages on Facebook – all of which have been read and ignored.

I stayed at the Bunk Inn on Friday and Saturday night in late September (25/26). I woke up at 4 am on my first night in severe pain due to being bitten over 30 times by bed bugs, my face had also swelled up in an allergic reaction and I had to take myself straight to hospital where I stayed for the next 6 hours.

We advised the staff, who said they would clean our groups beds (I would have thought every bed in the dorm would have needed cleaning but what do I know?). The manager never made an effort to come speak to us and we didn’t want to wait around and waste more of our weekend. I strongly regret this as they are now ignoring all of my attempts at communication.

The weekend was essentially ruined for me as I was in pain and had a swollen face the entire time. Another member of our group was bitten on the 2nd night.

On top of this, I should mention that the mattresses are horrendous even by hostel standards – you can feel every spring. They are about 20 years past replacement time.

I will be reporting the Bunk Inn to QLD Health as they have absolutely disgustingly not responded to any of my...

I have only been to 5 hostels in Australia so far so take this with a pinch of salt. Maybe I expect too much.

Bunk inn have no oven. They have a microwave, sandwich toaster, and hobs but no oven which threw me off when I bought food that I needed an oven for without checking first since usually if you have a kitchen you get an oven. Weird.

I had to download an app specifically to get my door codes for entry, when I arrived no one was there and the door was locked, I had to wait and wave to get the attention of another guest to let me in. Also none of the numbers found online for the place work, no answer or disconnected.

I did get an email about the app which went to my junk inbox so I didn't see it until I checked.

The place was clean but old due to the windows being open and smokers using the garden space the inside smelt like cigarettes too.

Nice people were staying here and it's the people the make it.

Overall, not bad, just could be better with staff actually being here and it was very annoying to have to download an app just to access facilities I had pre paid for in advance.

Also the cleaner was here when I arrived and was very helpful and great explaining things to me, 10/10 for her, but I know I got lucky with her being in attendance and not everyone will meet a staff member. Which in my opinion is absolutely ridiculous. It's a hostel. You should have a member of staff here at least during reception opening hours.

It honestly just seems like the owners or operators are extremely lazy and don't want to be hands on with the place. That's just my opinion though. If I came back to Bundaberg I'd...