I love Straddie, and don't mind paying a premium price for a campsite if you get a premium service. We paid $65 per night unpowered.||This is something you don't get here. ||We arrived at the campground at 10am and bluntly told the the checkin was 11am. We asked if the site was empty and told that it doesn't mater as the groundsmen would be doing work on the pitches blowing leaves etc. Please see pic attached. Maybe the groundsman had forgot to turn his blower on.||We went back at 11am to checkin again and bluntly told our checkin envelope is on the table. What are we paying a premium price.||To be honest we feel ripped off.||With 2 staff in the reception office with no customer service or people facing skills what so ever.||Who ever their managers are need to explain that the people paying these excessive fees are the people paying their wages.||Straddie is beautiful and would recommend it to anyone, but don't stay at these caravan parks until their attitude to...
Read moreLocation is fantastic. Campground is really well maintained and service was brilliant. The beach was perfect for kids, with some small waves. We had a great few days and the kids made plenty of friends and spent a lot of time playing at the playground. Unfortunately we did have a large group of people partying, who played their electronic music very loudly and who then stayed up late playing beer pong, along with drunken screaming/ cheering. Coming back from the toilet block I thought I was 20 years younger and making my way to see main stage of a dance party. Then I realised I was over 40, had two young kids and bald. We put in ear plugs and managed to get to sleep but that kind of gross inconsideration is very disappointing. I mean if you want to do that find a place on the beach were you can be a degenerate without impacting others. We’ll go back, but probably in the low season and we’ll try and avoid large groups of drunks so we can enjoy the...
Read moreThis campground is in an amazing position and has the potential to be fantastic; beautiful setting and wildlife, right on the beach. |Unfortunately from the minute we arrived and were met by a grumpy man at the front office, our experience wasn’t positive. I stood in the rain at the office while he was serving a group of people who were obviously having difficulty communicating in English. The man showed his annoyance in his manner. When I was finally served he just pointed me towards the ‘check in’ envelopes that were waiting in a basket, for when the office was left unattended. It was clear he had no interest in explaining the details to me. |The toilets and showers remained in a filthy condition throughout the four days we were there. I ended up setting up our porta- potty so I didn’t have to use them (the park was quiet at the time). Even the washing machines were coated in sand. |Thoroughly disappointing after looking forward to our visit...
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