I didn’t get the opportunity to stay at this accommodation due to Melbourne going into a lockdown and after speaking to the facility I was assured that they understood the situation and were refunding due to covid lock downs. I went back to Qantas Frequent Flyer who apparently liaised with the hotel and they were not willing to refund any of the amount. I asked QFF to even try and put accommodation in credit so I could use it at a later date. I believe since this situation was Outside of my control as I would have loved to stay at the accommodation and am disappointed that I was stopped from entering the state that I should have received a portion back. This company needs to get with the times and accept that if the state goes into lockdown it’s outside of the customers control. A good portion should be refunded since the business is able to claim back from the government. I will never use best western again nor will I ever recommend them to family, friends and overseas guests when...
Read moreA lovely restaurant and lodging .Wills & Burke Motor Inn situated Inthe heart of the Swan Hill District. Headquarters,easily accessible to the church and shopping mall.Recommended to enjoy sumptious dinners and stay,enjoyable & comfortable Burke & wills Motor Inn,370 Campbell Street Swan hill Victoria 3585, Australia.Complimentary WiFi is availablethroughout the motel.Recommended for an enjoyable peaceful stay .Breakfast is very good and room service is exemplary.They treat the guests very cordially...
Read moreStayed in #19 at back of complex. Very spacious room with huge bathroom and ‚walk in‘ shower.|As others have mentioned, easy walk into town proper, also quite close to access the river walk. |Comfortable and very clean. Limited hooks or rails in bathroom, or space to keep toiletries etc created a bit of a challenge.|Quite a lot of traffic noise in the morning from quite early might be an issue for those wanting to sleep in.|Recommend the room service breakfast; it was excellent - tasty, hot and...
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