Freycinet on the Bay — Hotel in Tasmania

Poorly maintained house & Garden Leaking Hot water system Smelly house Poor substandard linen Dusty inside & spider webs++ Broken and dirty window curtains & railings Deceiving Photos & information

I was shocked and shamed and did not believe that it was the Holiday home I booked directly calling “Freycinet Holiday Houses” to celebrate my wife’s 50th B’day. At the front of the house, it looked like a deserted shed. Inside the house was very smelly and could not stand it. Even though it was freezing cold, we had to leave all the windows and doors open to get some fresh air, which did little to eliminate the smell. Then we realized that there is no hot water. I tried to call the helpline and it went directly to msg bank. Forget about the outside the house. Inside the house full of dust & spider webs. Bed linen provided was not up to any standard. Reddish dark coverlets felt very moistened and dirty. Had to go through all rooms hunting for power extensions to connect electric heater panels. I’d to call back on the following day, as I didn’t get a call back for the message left with the Freycinet Holiday Houses, which manages premises. Initial response for lack of hot water was that “Hot water system cannot supply hot water for four adults” (Advertisement says ‘the house sleeps eight’). After strong rejection, a Plumber was sent to check the system and he found Leaking Hot water cylinder and a faulty valve. The hot-water system was repaired 1.5 days later. Water supply to the house was cut on the following day morning for repairs leaving us without water. This house destroyed my four months long organising and planning of Surprise 50th Birthday Celebration...

I had the pleasure of staying at Freycinet on the Bay with my wife and 2 children recently and had the most relaxing holiday in a long time. The accommodation was spotless and everything we could think of was provided for. BBQs on the deck at sunset looking out over the Hazards was breathtaking and a perfect way to wind down after a day of exploring this beautiful area. There was heaps of room indoors for the kids to play, and a wood heater for mum and dad to sit around and enjoy a glass of wine : ) Close proximity to the beach and local shops made this the ideal location. And the take home "Freycinet on the Bay" carry bag was a lovely gesture in recognition of Coles Bay being the first town in Australia to ban the plastic shopping bags to help preserve this pristine environment. Will definitely be returning sometime in the future to explore some more of this area, and will be having another relaxing stay at this...

Many an evening was spent sitting on the balcony of this property taking in the spectacular views of the Hazards. Everything was provided for and our holiday needs were well met. This house was very clean with plenty of room with five bedrooms, two bathrooms and a large lounge/dining area adjacent to the well equipped kitchen with modern appliances. Ample heating and cooling, comfortable seating, TV and tasteful decorating all added to the ambience of this property. Close proximity to the beach, local shops and a great coffee spot as well as the jetty with boat trips to Wineglass Bay made this an ideal location. We loved using this property as our base to explore the local area. We...