Beware of this hotel!
Nice breakfast though consistently served with hair inside. Nice interior though with a strong smell of dissolvent - which in a room wirhout a window is hardly bearable. So much for the goos things...
Hot water often not working, sometimes not even cold water. They told us all sorts of inconsistent stories of why and that it would be ok shortly after. It wasn't. And it was the same for other guests. We complained repeatedly but at checkout we were blaimed not to have said anything - they came to our room several times so they surely knew.
We had asked to change the room because of the ugly smell and where given a smaller one with a window thoug. Later they charged us more for the smaller room. No excuse about the water, the smell or anything. They tried to charge us the 13 % VAT which you don't have to pay as a short-time tourist. After complaining they dropped it - but only for the first night, only after complaining again they dropped it for the second night.
They try to charge you extra for everything, e.g. the use of the safe deposit box in the room, every hour of late check-out, leaving your luggage after check-out.
It is a pity because given the place and interior it could be a nice place but the service is so poor and dishonest that it really is not recommandable...
Read moreWe ended up staying here for 8 nights total over the course of two weeks heading out of town for a few overnight trips in between. The hostel itself is wonderful. Rooms are very comfortable and quiet, the breakfast is great, there is a kitchen that we cooked dinners in a few nights, and the common areas/terraces are very nice. It is kind of a hotel/hostel mix, you get the best of both. Social common areas and nicer more private rooms. We really liked the location in Sopocachi, there is a grocery store close by, many good bars and restaurants, beautiful plaza avaroa, a gym, and you are still a quick walk or minibus ride from the historical center. Best of all here though was the staff. Ruth and Nandy were both wonderful and it was nice spending time with them in the mornings and learning from them about the city. Ruth booked our tours for Chacaltaya, Uyuni, and Huayna Potosi, which were all incredible. Nandy was very accommodating with our arrival time and other general requests during our stay. Overall would highly recommend the Rendevous for anyone...
Read moreWe ended up staying here for 8 nights total over the course of two weeks heading out of town for a few overnight trips in between. The hostel itself is wonderful. Rooms are very comfortable and quiet, the breakfast is great, there is a kitchen that we cooked dinners in a few nights, and the common areas/terraces are very nice. It is kind of a hotel/hostel mix, you get the best of both. Social common areas and nicer more private rooms. We really liked the location in Sopocachi, there is a grocery store close by, many good bars and restaurants, beautiful plaza avaroa, a gym, and you are still a quick walk or minibus ride from the historical center. Best of all here though was the staff. Ruth and Nandy were both wonderful and it was nice spending time with them in the mornings and learning from them about the city. Ruth booked our tours for Chacaltaya, Uyuni, and Huayna Potosi, which were all incredible. Nandy was very accommodating with our arrival time and other general requests during our stay. Overall would highly recommend the Rendevous for anyone...
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