To be honest I found This Hotel as a Old time Lodge with Basics . For example Their Lifts are from old era . I can prepare my Tapioca in that Travell time from ground for to 10 th . Super slow and small tiny lift. They have one gift shop here .which is cheaper than those closer to foz de Iguazu. They Don't have Toothpase , Toothbrush stuff . Soaps provided in rooms are tiny . No doormat in Bathroom . TV is small too . Fridge is empty . Staff is helpful . Sometimes they might add hidden charges . Sorry for this negative review. I m disappointed with Breakfast variety . Not so fresh breads . Just fruits like Papaya and Melancia . No fresh fruit juice . Milk variety is there . But no cheese option. Just Prato slices and peto or presento. No serving spoons for Jam . Overall disappointing breakfast variety .waiting room on ground flr crowded . They have 2 massage chairs . If people sit there in case the room is full .. after some time Siren start s as if the person who sit on that chair had made some mistake by sitting on that chair . Quite insulting. I would like to give them 2 out of 5 stars . Not happy .Sorry for being straightforward...
Read moreAt 1am our phone rang 3 times. When we answered, reception spoke to us in Portuguese, we said we only speak English and they continued to talk aggressively in Portuguese until we hung up, confused about why we were being called at 1am. The doorbell then rang multiple times, which we did not answer for security concerns. When we spoke to reception about it in the morning, we were advised that they had mistakenly given the room to another group, who had tried to enter our room at 1am but were unable to, because we had fortunately locked the door from the inside! So reception then apparently decided to call us and ring the doorbell to apologise… at 1am. Aside from this, our shower didn’t have cold water, the cleaners never showed up for room service, we had no floor mat for the shower and no soap bars. The hotel is too big for them to service the number of guests - it took 45 minutes to check in because the queue was so long and the queue for breakfast was also about 100...
Read moreArrived in the middle of a thunderstorm which definitely contributed to this hotel's hideously creepy vibe. Long dark corridors, were paired with awquardly placed empty chairs and eerie religious singing. A large cross also hanged above reception. The whole place was terribly dated but funtional. The room was clean although the walls were very thin. Nonetheless I did have 2 nights good sleep. There was a good choice at breakfast. Didn't try the pool. Location is great for restaurants and is even opposite a taxi rank. There's a games room and also a dedicated tourist desk to book excursions / transport in reception too. Found it odd that they allow the intrusive sellers of tat i.e. disposable ponchos and phone cases to operate literally outside the front door. There was even one guy selling fake rolex watches all day...
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