San Marco Hotel — Hotel in Região Geográfica Imediata do Distrito Federal

I stayed at the San Marco hotel during a conference. It is a remodeled property, but the significant effort to refurbish the place could not mask the reality of an old, decaying building. The rooms are spacious and reasonably appointed, but the bathroom was old with cracked tiles and a leaking pipe (the housekeeping staff put a pile towels on the floor but the water seeped through anyway). On top of it, during part of my stay there was no water supply to the room at all, and during another part we just had no hot water... Most of the staff did not speak or understand English, so attempts to get help or explanations on the phone have failed. ||||The halls are kept dark with motion detectors that are supposed to switch the lights on when a walking person is detected. The problem is that sometimes they do detect you, sometimes they don't - it can be pretty dark and scary when they don't. ||||On checkout I stated that I consumed one (1) bottle of water from the minibar, and the bill was prepared accordingly and signed. Then the front desk lady decided that according to her records I consumed two (2) bottles, not one. She spent the next twenty minutes on canceling the old bill and trying to create a new one, fighting the computer and stopping occasionally to answer the phone. All this effort and checkout delay for approximately $2.50 in (disputed) charges. I was glad to be...

I had never stayed in an hotel where the windows could not block the noise from the outside world like this one. As Brasilia is a city wher you can hardly walk anywhere, the highways outside the hotel where always full of cars, motocycles, etc. ||I changed form the 4th floor that has been revamped without solving this problem to the 7th to try to get less noise but the bathroom was old and needsing repairing.||The besti thing about this hotel was breakfast with marvellous fruits and juices and everything nicely displayed very early in the morning wihch was good because I could not sleep and would take breakfasta around 6 a.am.||The other good thing about this hotel is the staff. They got me everything I asked for very quickly: more hangers, a cable for internet (they charge 15 reais for 24 hours connection which is ridiculous),etc.||As I was invited to a congress I do not know the price...

Brasilia was designed in the 1960s. I think nothing in the San Marco has been updated since then.||||The street noise is horrendous. This is all due to the completely antiquated windows in the hotel that really keep out zero sound. I felt like I was trying to sleep in the median strip of the highway next to the hotel. And I am a heavy sleeper.||||The light switch in the bathroom worked 1 time out of 10. There was no hot water one of the two mornings I stayed there.||||The staff are nice enough, they do a decent breakfast, and the roof deck is actually very nice. But its all overshadowed by how run down the rooms are and how hard it is to get a decent night's sleep with the traffic noise.||||Stay...