The Westin Porto de Galinhas, an All-Inclusive Resort — Hotel in Região Geográfica Imediata do Recife

We stayed for 10 nights. We hold Bonvoy Platinum status. Upon arrival, we requested the sea view room and they made it happened :) Check in was smooth was silk and we received warm greetings from managers. We did feel that we are treated super well from the start and it continued to the end :)

Room was spacious and clean, and we enjoyed towels art by housekeepers everyday. On 6th day, they offered us an upgrade to Villa. It was due to the corporate event and the hotel was fully booked. But it was very generous of them, and enjoyed a large villa with a private pool for last half of the stay.

There are several restaurants you can eat. Restaurant Tuna, Velas (Asian cuisine) and Galinhas Bistro (Latin America cuisine) are opened only for dinner and need reservations. If you stay 4 nights, you can have dinner at Tuna once, stay more than 7 nights then you can have dinner at Velas and Galinhas Bistro once. (At least that is what we read) However, managers reserved a table for us 2 nights at Tuna, 2 nights at Velas and 1 night at Galinhas Bistro so that we can try every course menu they have. Another great treatment by them :) Tuna tartar, beef tartar and steak at Restaurant Tuna were superb quality. I enjoyed every dish at Velas. Presentation of all dishes were exquisite and quality was excellent. Absolutely fine dining. Highly recommended! Food truck opens for lunch time and offered different menu everyday, burger was sooo good! Chefs were super friendly and nice. Breakfast buffet was pretty much same everyday though the chef cooked our omelettes everyday was amazing. They offered various menu for lunch and dinner buffet. One day, we had filet mignon at dinner buffet. Yes, that was amazing! We had quite few slices :) Some authentic local/Brazilian dishes were quite distinctive and were not really for us. But there were so many other dishes to choose from, so our stomachs were always full. ;) Ice cream station was by the pool, and vanilla ice cream was very tasty. It tasted like good old days ice cream for me. The girl at ice cream stand came to say good bye on our last day, that was very sweet :)

There are two bars, pool bar and next to reception. In addition, there are fridges filled with bottles of water, cans of Pepsi, Sprite, various international beer like Heineken, Budweiser and some German beer (forgot the name but it was good). You can take what you want and bring them to your room. There was a sparkling wine station which you can tap by yourself - that was cool. The bar next to reception / lobby was our favorite. We had espresso martini every night (they opened at 15:00 until 1:00? Or something) Bartenders were all good and we were happy with our cocktails. They had live music, and different artists played every night. They had karaoke night too. It was very cozy atmosphere with excellent live music and cocktails.

One thing that I should mention is that most of staff do not speak English. If you speak Portuguese, Spanish and maybe French? Then, you may be ok. Managers and some staff did speak English, so they helped us a lot, and we appreciate your support and service! Although most staff did not speak English, they all were patient and tried to help and listen to us using google translate to communicate. We did not feel we were abundant at all. For example, bingo game was held by the pool one day. Everything was in Portuguese, but one of the staff of kid’s and leisure team stood by us and assisted us. That consideration, we see it as top service :)

Despite the language barrier, hard working, warm and friendly staff made our stay very special, cozy and fun.

Thank you all for the great service, we had a very pleasant and relaxed...

Honest Review – Marriott Titanium Member|Currently Titanium, previously Ambassador with Marriott.||I travel frequently throughout the U.S. and Europe for work and have stayed at high-end properties like the Four Seasons in Costa Rica and the St. Regis in Puerto Rico. For family vacations, we’ve been to most destinations in the Caribbean and Central America (I travel with my wife and four kids).||This year, we wanted to experience Brazil and decided to stay at a Marriott property using points. Given the size of our family, we booked two rooms. Upon check-in, we were surprised by an additional $1,700 USD charge for having three people per room. While this was ultimately my oversight (I later found an email outlining the charge), it still felt steep.||As for the all-inclusive experience, we only dined on-property twice during our seven-night stay. The food was the same each day—mediocre at best. I appreciate the effort to showcase local fare, but the hotel should either add more variety and kid-friendly options or consider making it adults-only.||On the positive side, hotel leadership was professional. The GM and senior staff were excellent—no complaints there.||However, English is rarely spoken at this property. If you’re coming from the U.S., be prepared to use a translator app and don’t expect to see many other English-speaking guests. We encountered just one European couple during our stay. Bar and service staff didn’t speak English, which I understand given the local hiring focus. Still, if this is to be a premier destination, the property needs to offer better support for international travelers.||The drinks were average—not what you’d expect from a mid- or high-end beach resort.||The beach was very nice. The pool was average.||Live entertainment was a highlight—local music, dancing, and a great atmosphere.||Rooms:|Felt more like an older Sheraton than a Westin resort. We tried several times before arrival to secure adjoining rooms (with a family of six, this is important), but the request wasn’t accommodated. We didn’t make a fuss at check-in, but it was definitely a disappointment.||We ended up going into town most nights for dinner, which was a fun experience overall, though the food was average. If you’re used to dining in large U.S. cities, don’t expect to be wowed.||All that said, we’re glad we visited this part of Brazil. The buggy tour and natural pools in town were fun highlights.||Bottom Line:|This property has potential, but there’s still a lot of work to be done to make it a true high-end...

• PLEASE READ REVIEW BEFORE BOOKING* This is quite a painful review to write since we were planning to spend 5 nights here for our anniversary and flew home after 1 day. To begin, this is NOT a 4 or 5 star hotel. The fact that Westin Marriott EVER claimed this to be an upscale 5 star hotel is unprofessional, deceptive, and a bold-faced lie. I’m not sure if they build or acquired this “hotel” but it is 2-3 star quality at best. We have stayed at Westin Marriotts many times and this is by-far the worst hotel I have ever seen in its class.

When we entered our room, my wife and I were horrified. Dirt from rug to ceiling, mold, rust on every appliance, and everything was practically broken. Please review pictures and videos. Toilet seat- broken, shower head- broken, shade-broken. The list goes on.

As for the rest of the hotel; the pool area is small with mold and rust on every seat (I personally wouldn’t sit) the coffee bar opens at 3pm the buffet food was low quality the buildings on the side are dilapidated

After spending almost a thousand dollars to get there and needing to rebook a flight home the next morning, we asked the manager if he could let us stay one evening complimentary on our anniversary and he outright refused. He said we could stay for 45,000 points… Obviously, we packed our stuff and left immediately.

Overall, this was a horrible experience I want to never remember. It is an old, rusted, dilapidated, 2-3 star hotel that somehow Marriott acquired. If this was $150/night, I might have tolerated it for 1 evening but we could not stomach spending almost 180,000 points on this atrocity. Thankfully, the manager let us easily cancel our reservation after explaining the situation.

We are disappointed in Marriott, Westin, and everyone involved in this...