ibis Rio de Janeiro Centro — Hotel in Região Geográfica Imediata do Rio de Janeiro

This franchise of IBIS offered exactly what I expected from this budget-friendly chain: reliability without frills. The hotel delivered on its promise of clean, functional accommodations in an excellent central location. While it certainly won't wow you with luxury amenities or distinctive character, it provides a solid base for exploring the vibrant city of Rio. The value proposition is clear - you're paying for a convenient, safe, and straightforward place to sleep rather than a destination hotel experience. Perfect for business travelers or tourists who plan to spend most of their time outside enjoying Rio's attractions.||LOCATION: The location is undoubtedly Ibis Centro's strongest selling point. Situated in downtown Rio, I found myself within walking distance of many key attractions, including the Municipal Theater, National Library, and Carioca Square.||DINE + DRINK: The Buffet Breakfast at the lobby restaurant is quite basic but good enough to fuel yourself in the morning.||ROOM: We stayed in Room 1051, so this review is based on that; SIZE: Spacious enough for 2 adults and simple baggage; VIEW: Sweet view of the city; AIR-CON: Perfectly functioning cooler that helped in setting the perfect room temperature; BED: Comfortable - but very small - bed that played the expected part of putting us to sleep; BATHROOM: Small sized bathroom with a Stand-in shower; TOILETRIES: OK quality toiletries by Ibis's own brand||FACILITIES: No Gym or Pool on site||SERVICE: Friendly staff that cared for all our needs with a smile and made us feel at home and well taken care of. ||HOW WIRED YOU WILL BE: Free Wi-Fi that works well all over the property, but the speed is very PATCHY and SLOW! Medium-sized Smart TV dishing out a wide variety of channels spanning sports, news, music, movies, and entertainment BUT ONLY...

Since we got to the hotel we got one disappointment after the other. 30mins to do the check-in, the staff was not organized at all and very lazy. We had a reservation for 2 rooms, one was on 2nd floor and the other one on the 6th, where in between we had 3 parking lots and couldn't go to each other rooms. No help there and of course no information about it. The rooms were very VERY dirty, the bathroom and most important the toilet hasn't been cleaned since at least the previous tenants. The floor was full of dust and dirt and there were trash under our bed. We stayed for 2 nights instead of the 4 we have booked and when we explained why we leave they were "shocked" but not enough obviously for them to do something about it. But this is not even the worst thing. After we left, we realized we forgot our wallet inside the security box of the one room. Number 277. I called the hotel on Wednesday night 22/02 to tell them about the wallet and the guy who picked up told me: "oh yes we found a wallet". When I asked why they haven't called us I got no answer, so I said keep it there we will pass by to pick it up and informed him that the wallet has money inside. His name is Rodrigo. Today 24/02 we passed by and no one knew anything about a wallet, so after 30 mins of waiting for them to find the guy how we spoke to on the phone, they brought the wallet EMPTY! The supervisor, Pamela, said that they found the wallet on the bed, inside a bag, inside the room but knew nothing more about it. So the wallet, walked out of the security box, got inside a bag, layed on the bed waiting for us to pick it up, but the 400 real that were inside, flew out on their own. As I informed the supervisor we expect our money to be brought back to us, cause if not we will proceed to all the...

1- The Hotel is under renovation and not informed, but thats ok;||2- I arrived around 10:04 pm and parking was closed, I left my car o the street;||3- The door was not working and i spent some minutes to fix;||4- I went down to reception to get some water and order a snack but the kitchen was closed, the receptionist suggested that I go outside to eat ?????. Rio de janeiro downtown after 10 pm is very unsafety, everybody worldwide knows about it.;||5- I ordered 2 water bottles, 3 beers and a sandwuich ( that was made the day before, but valid) and the recepcionist said that tehy will not give to me a bag to carry my stuff. No bag??????||6- The control tv was not working. I used my batteries to fix the control;||7- And finally, the breakfast was available outside the hotel.||||My reservation: HNWSKXPX Aug 06, 2019||IBIS Rio de Janeiro -...