Hotel Liani — Hotel in Lovech

Family-owned and run Liani Hotel came as quite a surprise to my two colleagues and me: Clean throughout, friendly service, bathrooms with tub showers absolutely equal in size, quality and cleanliness to 4-star properties in London's Westend at one tenth their price, comfortable beds and enough room and closet space to make a 2-night business trip a pleasant stay.||Internet access (LAN and WiFi) is free and has sufficient bandwidth. The desk provides enough space to work at it all night long. Only the desk "chair" is a bit frugal inasmuch it is a cushioned stool with no backrest. But that is easily forgiven.||Reception and restaurant service are cordial, professional and based on the right attitudes.All of that mix is pleasantly low-priced.||The cherry on the cake, however, is the most unusual elevator I have ever seen in any hotel world-wide: Walls are totally black, the only interior lighting is provided by a black-light source, making it almost impossible to recognize a face, but all white garments reflect the light more beautifully than in a disco. Don't miss this...

I do not recommend! ||Abandoned, rude personal who not able to work with guests. The hotel is in the process of being sold after pandemic. All public places are abandoned, pool, bowling, the restaurant is closed, almost broken. I'm not sure if someone changes linen in the rooms.||Very rude manager at the reception, does not know how to communicate with guests at all, is rude and bickering, very rude from the very beginning.||The hotel made a reservation for one night, but did not stay, did not even stay there, at first they left the bags, went to dinner at a restaurant, returned, took the bags and left, changed to another hotel, with hospitable and hospitable hosts in the old city. The reservation was made through Booking, he canceled the reservation after I called them, the hotel, according to them, should return the payment, but he does not even answer calls and messages from Booking. ||As a result - a scam, they not refund me my money and did not pay the...

I do not recommend!

Abandoned, rude personal who not able to work with guests. The hotel is in the process of being sold after pandemic. All public places are abandoned, pool, bowling, the restaurant is closed, almost broken. I'm not sure if someone changes linen in the rooms.

Very rude manager at the reception, does not know how to communicate with guests at all, is rude and bickering, very rude from the very beginning.

The hotel made a reservation for one night, but did not stay, did not even stay there, at first they left the bags, went to dinner at a restaurant, returned, took the bags and left, changed to another hotel, with hospitable and hospitable hosts in the old city. The reservation was made through Booking, he canceled the reservation after I called them, the hotel, according to them, should return the payment, but he does not even answer calls and messages from Booking.

As a result - a scam, they not refund me my money and did not pay the...