I stayed in this hotel 10 nights. Hotel has amazing position, close to the beach, with amazing view and nice rooms. Its close to the centre of the Sunny Beach. Breakfast cost 6 leva p.p., dinner 12 leva p.p. We had breakfast only as in Sunny Beach you can eat so cheap and you can order what you want. Breakfast was ok, 3 kind of fruits, eggs, salami, ham, margarine (no butter), french toast, pastries, bread. Be careful with shopska salad, they mix freshly cutted with leftover from dinner, I really didnt like some leftovers which they put from last night like spaghetti or liver :( last day we couldn't go for breakfast, our flight was too early so they prepared to go breakfast for us, im not recommending it as there was old fruits and veg and old sandwich inside. Housekeeping lady came every day, she changed towels every 3 days and every 7 days she changed bedsheets. What I saw first time in any hotel was there was fine for everything...you forget to close balcony door, you dont leave your card in front desk when you go out, you put your feets on table in lobby..I was so many times stressed about those things especially about forgetting card in my pocket while I go to the beach. You cant bring any food to your room because it will be confiscated :( there is charge 2,5 euro/day for using fridge (I dont understand this, if you cant bring any food to your room). But when I look back, we had nice stay...
Read moreThe hotel is in ideal location but the surrounding ruins it. There's big while like London Eye in front of the hotel which blocks the views of the sea. First night, just below the entrance door, you have drunk ice cream seller who kept playing loud music through the night and keeps you awake. Spoke to the manager and denied that happens. There was no hot shower water next day, not sure if the heating system was turned off but it came back the next day. 2 of the front receptionists were great. Information regarding rental cars would've been ideal but no info was distributed- if you rent one, you would have to pay 15lev per day to park at the hotel. Briz hotel which is in the same building gives their customers free parking. Regardless if you put 'do not disturb' sign, housekeepers still enter the room. Towels is given to you every 3/4 days and sheets changed every 7 days. The restaurant servers are poor and there's was one customer who went up with her cup to her room and they were saying to each other "lets charge her 5euros if she doesn't bring it back down & no breakfast for her without the cup". Customer service in this hotel is the poorest I have ever witnessed. Same breakfast everyday. It was very disappointing experience in this hotel and I would not recommend...
Read moreI've spent 2 weeks in this hotel, in august 2014. My general opinion is positive. With my fiancee we received a room on first floor with sea view. This hotel is very close to the beach, you can feel sea breeze sitting on the balcony. City center is close as well, but I find it too loud and too croudy. We prefered to spend time in beach bars next to our hotel (Guava Beach Bar ex.). In every plance on Sunny Beach music is loud and there is very noisy, so if somebody do not like this it is not recommended to go there :) For us it was great, party every day. During night, after midnight it was more quiet so we had no problems with sleep with widows closed. This hotel has small swimming pool, but there is no problem with finding a deckchair. After 4p.m. there is a shadow on all swimming pool. The room was clean and good quality. The only minus of this hotel it's food. We had option BB, and we thank good that we haven't had pay for dinners, because the quality of food was very poor. A lot of food but everything looked like from previous day or sth the cheapest in Bulgaria. A lot of disgusting things with no taste, blaaah. In conclusion, I reccomend this hotel for...
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