I will begin with the OK part: location - in a more quiet area of Sunny beach, right across from the beach and with a small pool. But that is about the only things that was ok.
In a 6 day stay there was no towel change and no linens change. Imagine how the room looked with a toddler and a dog (for which we paid extra cleaning fee). Extra toilet paper was only on request. And they did not even bring it to the room. They gave it to us in hand at the reception as we prepared to go out for the evening, so we had to go back up to take it to the room.
The staff is rude. There is no going about this one. They literally yelled at us for "breaking the rules" such as bringing the diaper bag with me to dinner. You try dinning with a 2 year old without having toys, paper napkins, wet napkins and the sort.
if you are not willing to leave your car keys with the reception you need to pay for parking somewhere else. And we saw how the parking guy behaved with the cars, at one point he was putting his feet up the dashboard of a car.... to relax.
The dinner was just horrible. Airplane food with guess what is hiding beneath this sauce.
Sunbeds cost extra, a decent coffee (not instant) costs extra and they would not even serve it to you in the restaurant at breakfast you had to go to the hotel bar to get it.
I would not recommend it even if the...
Read moreThis is the most horrible place I have ever visited! The hotel has parking for only a few cars, i.e. if you have a car, you will have to park in a private parking lot for BGN 25 per night. Cleanliness is at a very low level! I do not recommend having dinner at the hotel! The menu is mostly spaghetti and cheap meatballs with no proven provenance, and the queue to get to dinner is as long as the pool and the waiting time is 1 hour!
I had never heard of a hotel without alcohol glasses in the restaurant area, and it took me 20 min to get 3 drinks from the bar without even waiting for another customer in front of me! Simply, the staff is not trained, they do not know what they are there for, there is no organization, the quality...
Read moreOur stay at Hotel Slavyanski was quite enjoyable. My wife and I stayed for 7 days, and we loved every bit of it. The room was spacious, tidy, and clean, equipped with an AC, mini fridge, closet, sofa, and a telly. (Do not expect a luxurious room, it fairly a basic room but it has all what is needed) The hotel's breakfast selection was decent, with new surprises every day. The restaurant's swimming pool view was lovely. The pool area was fantastic, with free sun beds and a pool bar always available. The hotel's location was perfect - just 2 minutes from the beach and right on the main walking route. But what truly made our stay great was the staff. They were super friendly, kind, and helpful, making sure we had...
Read more