Romance Family Hotel — Hotel in Varna

I am not satisfied with the service in the breakfast area, at the bar, or in the outdoor pool area. The staff at breakfast couldn't agree on where I should pay. The older, red-haired waitress seemed very unfriendly to me; she should have moderated her tone a bit and been more courteous to the customer. She didn't speak German or English. Nevertheless, she seemed very...

They gave us room in the old building which is was very spacious with balcony looking to the forest part that was nice, but the bathroom gets very dirty because the curtain can’t keep the water. The breakfast and the restaurant if I can call it like this is are for 1-2 star hotel. We liked the location as its walking distance from Main Street and that they had free...

Appalling this hotel is only 1 to 2 star . Room dirty smells of tobacco, No hot water. Balcony the size of small shelf. Air conditioning makes loud squeal like drilling metal. Door not shutting. Beds hard.

Refused refund. Staff friendly but the management is lazy for not addressing...