An old, worn out, two story motel. Not a "Lodge". No hot tub, no pool, no fitness room, no sauna, no bar, no dining room, no food service, no fireplace. Basement floor is used as seasonal housing for staff, other workers and trades people. Guests are put on first and second floors. | |Stained fabric seats on chairs, leaking shower. Chipped table. Poor quality mattresses, old worn out sheets, worn out key pad on microwave (couldn't see the numbers), dried up crumbs of food in corners of room. Spilled grease on dresser. |Small TV wouldn't work. Waited three days, but the requested technician never showed up to fix it. Noisy next to parking Lot #2. | |No elevator. No staff to assist with bags. No luggage carts. No concierge. Paper coffee cups were all that was available for all beverages, including coffee, water, beer, wine, or anything else. Front desk said supplies were sparse. Front desk staffed only at certain times, otherwise no one on staff available. A really sad effort by RCR! ||Although its close to the slopes, lifts and the small slope-side village, the claim of "ski in, ski out" is misleading. Yes, one can ski right up to the "lodge" at the end of the day (if snow is ample), BUT, its a 200+ meter, uphill hike to get to any lift. In addition, there is very little in the way of dining opportunities, shopping or supplies in the slope side village.||In sum, if you are on a meager budget, looking for the cheapest slope-side place to stay, and are used to living in run down, poorly serviced, dormitory-frat house like conditions, then maybe this will be acceptable. But if you have the money and prefer a decent place, go elsewhere!! The Lizard Creek Lodge would be...
Read moreAn old, worn out, two story motel. Not a "Lodge". No hot tub, no pool, no fitness room, no sauna, no bar, no dining room, no food service, no fireplace. Basement floor is used as seasonal housing for staff, other workers and trades people. Guests are put on first and second floors.
Stained fabric seats on chairs, leaking shower. Chipped table. Poor quality mattresses, old worn out sheets, worn out key pad on microwave (couldn't see the numbers), dried up crumbs of food in corners of room. Spilled grease on dresser. Small TV wouldn't work. Waited three days, but the requested technician never showed up to fix it. Noisy next to parking Lot #2.
No elevator. No staff to assist with bags. No luggage carts. No concierge. Paper coffee cups were all that was available for all beverages, including coffee, water, beer, wine, or anything else. Front desk said supplies were sparse. Front desk staffed only at certain times, otherwise no one on staff available. A really sad effort by RCR!
Although its close to the slopes, lifts and the small slope-side village, the claim of "ski in, ski out" is misleading. Yes, one can ski right up to the "lodge" at the end of the day (if snow is ample), BUT, its a 200+ meter, uphill hike to get to any lift. In addition, there is very little in the way of dining opportunities, shopping or supplies in the slope side village after lifts close.
In sum, if you are on a meager budget, looking for the cheapest slope-side place to stay, and are used to living in run down, poorly serviced, motel like conditions, then maybe this will be acceptable. But if you have the money and prefer a good place to stay, go elsewhere. The Lizard Creek Lodge would be...
Read moreNever again. Some of the worst service I've ever received. I have stayed at many budget hotels and realize you get what you pay for, but due to the service I wouldn't recommend this place to anyone. I booked over two months in advance for a trip 3 weeks ago (towards end of Feb). At the time this hotel and everywhere else at the slope was $230 a night or more. I booked this hotel at $230 a night. Upon arrival, the beds were very uncomfortable, the plumbing is incredibly loud (when us or our neighbour would shower the walls were horribly loud), no cup of any kind (ceramic, glass, plastic, paper, nothing), and no room cleaning unless you ask. I then looked online and reviews were saying "you get what you pay for". I looked at prices again and suddenly every date had dropped to $105-$145 a night. I could have lived with these issues for that price. I could not talk to anyone at the hotel about this as there is supposed to be someone at the front desk at 10:00am, however I waited there from 10:00-10:40 and not a single soul showed up. I had to walk to their nearby sister hotel, Lizard Creek Lodge. I originally wanted to stay and have my nightly rate greatly reduced, but due to the non-existent service by this point I cancelled the rest of my stay. They acted like they were doing me a favour by not charging a cancellation fee. I asked at the time and also emailed later asking for a partial refund for the one night I was there, as I paid way more than what this place is worth and what they now charge, and they refused in person and didn't even...
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