Embarc Panorama — Hotel in Area F (Columbia Lake/Windermere Lake)

Stayed 4 nights just after Christmas in a two bedroom suit backing on to the River near the central reservation building. We were impressed with it's size, layout and standard of the accommodation which with the exception of the dishwasher (it was next to useless as everything had to be rewashed by hand afterwards) was high. There was even a garden which in our case was covered by several feet of snow. There was a covered porch area with tables and chairs and a large gas BBQ. We didn't use it as the average evening temp was -6°C during our stay plus we ate on 2 of out 4 to enjoy the apresski at the TBar then do some night skiing on the floodlight runs above the main area. Our suit's location was below the main ski area, a fact that wasn't clear during booking, so it wasn't ski-in or out but with a very short walk to the free and very regular resort bucket lifts, access wasn't a big issue. Plus the village general and liqueur stores and Pizza takeaway were a short walk away so not all bad. The suit was large and had a sofa bed in the lounge so could slept 6 in comfort. We were only 4 so enjoyed the space. The village hot tubs and pool were a faff to get to as they were in the upper part of the village. In the end we didn't use them so if its an important part of your stay then best to get closer...

The rooms are clean and bed was comfortable but in general a style which is very outdated.

The service was alright when we came to check in the employee was new and had some difficulty checking us in and giving us any directions or info. Later at night and early in the morning there is nobody so we didn’t get much service because we spent most of our day further than the resort. The jacuzzi and gym is quite nice and we’ll maintained

The building is very empty, we were the only ones here. The location is very far and the drive up is 15km with no lights or anything around so try to make it before 10pm because there is some wildlife on the roads. The location I gave 1 star because there is Nothing nearby at all and when leaving in the morning to go to Banff there wasn’t any coffee in a 45min radius.

Maybe it’s better in winter since it’s a ski resort but for may everything nearby is closed and unfortunately I think 3 stars is the best way to describe it. It has a lot of...

I was able to book a last minute vacation here and all I can say is wow!!! The staff was super friendly and accommodating. I actually locked myself out of my room barefoot in a bathing suit. I called down to the front desk with my problem and they had someone come within minutes to let me back into my room.

Upon arriving in the room they had a weekly itinerary of things happening at the resort. They texted often to make sure I was enjoying my stay and see if I needed anything.

The resort is amazing, super clean and well maintained. I had access to 4 hot tubs, 2 pools, and a sauna. Lots of hiking trails nearby, golf course, restaurants, grocery store etc within walking distance. It's nestled in the mountains so be prepared for breathtaking views. I will be back!! Thank you so much for making my vacation a...