We are extremely grateful to Xiao Yuan from the front desk for her assistance at the hotel. I really like her. When my friends and I were planning to go on a trip, she recommended places for us to visit. And the most important thing is that when we came back in the evening and were extremely tired and had no energy to walk, we just wanted to order a takeout. But we didn't have Chinese mobile phone numbers, so we had to ask Xiao Yuan to help us order it. I'm really sorry that I have bothered Xiao Yuan to help us order takeout for two or three consecutive times. Her attitude was very good. When the takeout arrived, she would also remind us that it was here. It was really super great. We really like her. Before, I had always wanted to write a review, but when I got home, I was too busy. It wasn't until now that I remembered...
Read moreEverything that was advertised on the site, wrt amenities and services like swimming pool (closed), airport pick up service (non-existent), lobby bar & lounge (closed), bar / club (closed).My hot water was not hot at all - Luke warm and I was sick. I called reception but the girl’s English was poor. Check-in: also poor English - when I went down, they also struggled to communicate. No one on dirt day knew where I could go to have a PCR test. A didi driver eventually drove me to the other side of the city after the hotel concierge had put in the wrong address for didi. 1 concierge guy spoke English but he wasn’t there all the time (of course he...
Read moreA large complex. Helpful front desk with a smooth check-in. The rooms are good. An ATM is available in the hotel, as well as a small supermarket. The restaurants in the hotel are fine and affordable. Also, just a few minutes' walk along the waterfront, there are excellent restaurants with a nice atmosphere, and outdoor dining is possible. The hotel is about a 15-minute walk from Sanlitun, with more shops and...
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