Grand Mercure Guangzhou Zhujiang New Town — Hotel in Guangzhou City

I really recommend this hotel. The location is central, hotel is decorated in a French style and with a kind of a nautical theme (if you don't like that style, then maybe this hotel isn't for you - but I liked it). The atmosphere in the hallways is a bit like being on a luxurious cruise ship. But here are a few things that raised the hotel experience above ordinary:🌟 Easy and swift check-in process, even for a foreigner. Front desk staff also spoke some English. So if you're a foreigner, don't hesitate to choose this hotel 😊🌟 Free mini-bar in the room, and free refreshments in the lobby lounge 24 hrs a day - snacks, coffees and soft drinks around the clock, and also wine available in the afternoon🌟 You can order this cute robot to deliver some snacks and small travel items directly to your door! The robot called the room phone when it arrived, was easy to use, and just super cute 😂 Totally recommend!All in all, really liked it, and will stay here again if I...

I usually book Sofitel Sunrich after the exhibition but no room was available. |What a disappointment , this hotel is very far from expected standard and not really foreigners friendly. It’s a typical Chinese hotel : messy and very time consuming check in, weird room set-up as you enter directly in the bathroom, view on... my neighbour’s bedroom , tv settings all in Chinese and so on.|The worst part was probably breakfast served at the Chinese and only restaurant which belongs to a third party ! |I would like to mention about positive points like free mini bar and the lobby lounge but unfortunately this is not what I am going to remember about that place.|If you are used this this hotel group standards, just stay away from that place or give them time to adjust as the place...

Good morning. I am staying and will continue to stay approx one week per month at the Grand Mercure Hotel Gz. For this reason this is very important to feel confortable. The first room I received had some air conditioning problem, and the room smell smoke. For this reason I change my room the first day. During my previous stay in this hotel, my room had a separate Bathroom (very nice room) However, for my last stay, the bathroom was "open" in the entrance. I was wondering if they are different design of rooms. ||Generally speaking, I am very happy with the service, the quality of the hotel, the breakfast and this is a...