Park Hyatt Hangzhou — Hotel in Hangzhou City

This to me is another problematic Hyatt hotel in China - they have sold all standard suites to a maternity hospital so Globalists are not able to apply TSUs to get an upgrade to a suite in advance if available (because they are never available) or a standard suite upgrade upon arrival if available (because they are never available). It's not right that local Hyatt members are never able to get the full benefits they are entitled to. ||This is too bad because I like the location of this property. It's right in the center for business and beautiful. Staff are also professional and friendly. Every time I've dealt with a staff member has been professional and up to Park Hyatt standards. ||But I won't book here because I feel like they play games by never offering standard suites through the Hyatt app for loyal guests. It makes me wonder why I should be loyal to Hyatt if properties like this don't offer the full range of benefits. ||Globalists and loyal Hyatt members should stay away and vote with their wallets by staying at Grand Hyatt or othrr properties like the Shangri La...

This to me is another problematic Hyatt hotel in China - they have sold all standard suites to a maternity hospital so Globalists are not able to apply TSUs to get an upgrade to a suite in advance if available (because they are never available) or a standard suite upgrade upon arrival if available (because they are never available). It's not right that local Hyatt members are never able to get the full benefits they are entitled to. ||This is too bad because I like the location of this property. It's right in the center for business and beautiful. Staff are also professional and friendly. Every time I've dealt with a staff member has been professional and up to Park Hyatt standards. ||But I won't book here because I feel like they play games by never offering standard suites through the Hyatt app for loyal guests. It makes me wonder why I should be loyal to Hyatt if properties like this don't offer the full range of benefits. ||Globalists and loyal Hyatt members should stay away and vote with their wallets by staying at Grand Hyatt or othrr properties like the Shangri La...

The location of the hotel is excellent, right next to the hotel is a hugh mall and a street lined with interesting modern bars and eateries. Furthermore, t hese conveniences did not affect the seclusion nor security of the hotel. The room is apacious and clean. Breakfast is top notch, the varieties of food are abundant, can easily satisfy Western and Asian palates. Service in dining areas and in general was realley good. A very pleasant stay for our group. A special mention of Uki, one of the waitresses, she was helpful, prompt and...