Green Lake Hotel, member of WorldHotels Elite — Hotel in Kunming

We stayed 2 nights at this large hotel in May 2019. Friendly staff but their English language skills are very limited. Small Western style room and small bathroom. ||Important: only the 5th floor is a nonsmoking floor; all other floors are smoking. And: We noticed there is only a small sign near the elevator to inform you that you are on a nonsmoking floor. Nowhere in the room you will find a sign that you are in a nonsmoking room ||The bed and shower are good. Wi-Fi is slow. The room has two small windows which can be opened to get some fresh air, but traffic outside is noisy, even with the windows closed. ||In the room there is a fridge and water cooker to make tea or coffee. There is also a French style coffeemaker. The lighting in the room is very good. ||Laundry in the hotel is very expensive, for the prices they charge you can actually buy new clothes! For washing a T-shirt they charge €8 while i bought them for €10. Handkerchiefs which i buy for €1 cost €4,50 to get washed! ||The breakfast buffet is mainly Asian and the service is disappointing. The restaurant has a really nice kid’s corner (see photo). The carpet in the restaurant needs urgent cleaning or even replacement. ||The hotel has a spa, a gym and an indoor swimming pool which we didn’t use. ||There are no restaurants close to the hotel. You will find a few 15-20 minutes’ walk from the hotel. Closer to the hotel you will find a few small shops. ||Opposite of the hotel you will find the Green Lake Park, a great place to go and see people dance, singe or play an instrument during the evening. In the morning many people will practice...

Thoroughly enjoyed our 4 nights here. Room was very comfortable and bed was perfect - not too hard, not too soft. Loved the views of the lake from our room. Highlight was the breakfast - which had just about everything on offer. Special thanks to Lucky, Linda and Ben (not their chinese names I know!!) on the front desk for looking after us so well - they really went out of their way to help.|Only reason I didn't give the hotel a 5 star review was that they asked for a room deposit (in full we were told, not just held on the card), equal to the full cost of our stay and, with a four night stay, I wasn't happy about this at all. We did manage to negotiate this down, but it took an awful lot of time to do so and wasn't a great introduction to such a lovely hotel. Using a credit card for overseas visitors can be costly as it is in China as the bank often takes the payment in the home currently (not CNY) at a terrible rate (and without requesting the payer) and therefore this would cost me twice when it was being reimbursed. I could of course have used cash, but this was my last stop and I didn't want to be left with...

The hotel was terrible and felt like a hostel. Its only advantage was its great location, right next to Cui Lake. The suites were the only rooms renovated from the hotel's past hundred years of history, and the guest rooms were of poor-quality.||1. Hotel Room|The one I stayed in was the executive room, which was very small compared to other 5-star hotels I've been to and even 4-stars'. The big problem was that the shower bath had a curtain on it which I'm assuming hasn't been washed for years due to it rotting color and smell.||2. Gym & Swimming Pool|The gym wasn't that bad speaking on equipments, but it had absolute zero air-conditioning and you could just die of heat stroke in there. The pool was clean, half-outdoor and half-indoor, and there's nothing much to say about it.||The impression this hotel gave me was one that told me I should never come again. They are seriously wasting a magnificent location by not renovating a single guest room, or the entire building and its facilities, for...