Yunnan Kingworld International Hotel — Hotel in Kunming

The service attitude of the hotel front desk guy named wang/wei was very bad. He asked if there was hot water and he said no. Then he asked what you want to drink and he said no.I came to pick up the leftover items, because I called the front desk on 12.24 in advance to confirm that they had been found, but the boy at the front desk was very poor in service. He said that he had not received it, so he asked me to go to the housekeeping department on the 22nd floor to ask. First, I don’t know. Where is the customer service department? The second thing I asked clearly about the intercom was that I had to go find it myself. It turned out that the things were at the front desk, and they were all communicated through the intercom. The cleaning lady heard the intercom and put them at the front desk.This man's attitude was very bad. I complained. This kind of mindless complaining was just a complaint. This kind of part-time job really affected the entire image of the hotel and ruined the hotel's goodwill.A follow-up call will be made...

This hotel is located near the railway station and it is also very convenient to transfer from the airport as there is a bus stop right outside the hotel and it only costs ¥25 per person. Securing a taxi is easy too, plenty of taxi located outside the hotel. The service staff are good too, if you could speak Mandarin. That is all about the good things I could say about the hotel.||||However, the WiFi is abysmal! You could barely utilise the WiFi, I had trouble using even messaging apps.||||Also, we suspect that the hotel is not equipped with air conditioning. During my stay, the temperature is around 23-27c and all we are given is a small fan which barely helped. We had trouble sleeping throughout my 8 days stay there.||||Overall a decent hotel if you could live with a hotel with no air conditioning and...

This hotel is located near the railway station and it is also very convenient to transfer from the airport as there is a bus stop right outside the hotel and it only costs ¥25 per person. Securing a taxi is easy too, plenty of taxi located outside the hotel. The service staff are good too, if you could speak Mandarin. That is all about the good things I could say about the hotel.||||However, the WiFi is abysmal! You could barely utilise the WiFi, I had trouble using even messaging apps.||||Also, we suspect that the hotel is not equipped with air conditioning. During my stay, the temperature is around 23-27c and all we are given is a small fan which barely helped. We had trouble sleeping throughout my 8 days stay there.||||Overall a decent hotel if you could live with a hotel with no air conditioning and...