The Longemont Shanghai — Hotel in Shanghai

This is a very good hotel overall and for business travellers offers excellent positioning between the everyday and (night) life of Shanghai and the business districts one would want to visit. In July 2012 I spent two weeks at the Longemont and I had the chance to check thoroughly the service as I spent time there working as well. Internet (Wi-Fi and fixed CAT5) in the rooms and the restaurants is available for free for customers, but at times is slow. At good times some videos can be streamed. TV: The usual CCTV and CNN, BBC WS, the local HBO and Cinemax channels, DIVA, Nat Geo. The flat screens are of good size, but only average quality. Food: very good but expensive and note the 15% surcharge on all prices. The Japanese restaurant and the coffee area in the lobby allow smoking so be minded that areas in the hotel and some corridors are smelly of tobacco. Pool / Gym: Reasonably good selection of machines and ample space. In July it was hardly ever busy. The pool is usually empty even on very hot days and at peak times (after 6pm) it is not very busy. Air-Conditioning: very good and effective with low noise levels. It does not switch off when you exit the room so the temperature is stable. As with many good Chinese hotels there are minor annoying issues for western travellers that are accustomed to a uniform service in Europe and North America. Cleanliness is at a high level and the rooms are stylishly and comfortably decorated. The odd mistakes in design are obvious though. In some rooms the room service trolley-table will not pass through the desk and bed because of the angles. The lighting fixture above the desk can only be switched off with the master switch so if you want to use your laptop during darkness it will sign strongly on your keyboard and the screen. Some plugs are not working always well, but there are many in each room so it is unlikely you will not find one fitting your type of connection. Breakfast is very good for Chinese restaurant with ample choice, but it can get busy and at times it is smelly with food being cooked on the spot. Very good service at reception desk with good level of English speaking staff and polite and effective...

The service is good, and the reception staff is polite and friendly. The security and bag storage personnel are also very courteous. The hotel has 45 stories, and my room is on the 27th floor. When we checked in, the passenger lift was out of service, so we had to use the service lift, which was dirty and smelly. Fortunately, the passenger lift was restored in less than two hoursIn the room, the sliding door to the bathroom is off its track and cannot close fully. The pool is nice and temperature-controlled. The lifeguard at the pool is doing a great job and is very strict about hygiene, which is appreciated.However, the air conditioning in the room is inadequate; I had to request a manual standing fan in the middle of the night. The breakfast...

Longemont Hotel is very modern and very tall (53 stories). We were on the 43rd floor|with a view to the east. The room was very spacious with a couch and king bed. The bed was hard as the four large pillows. The comforter was very nice. Desk area with dedicated outlets and an overhead light were great. There was a small, stocked refrigerator and an in-room safe. The electric water pot came with fixings for tea. There was plenty of room for our bags to spread open. The shower was great except when you opened the door water came out with you. Bathtub provided if you wished to utilize it. The personnel on the front desk were very helpful but not well versed|in English. Breakfast was a fantastic spread with just about any food you might...