Century Plaza Hotel — Hotel in Shenzhen

We stayed for just one night at Shenzhen in the end of December 2018 and were booked in this hotel as part of our tour. After a hectic day doing the touristy thing around Shenzhen in bitterly cold weather, we were finally taken to the hotel late evening totally exhausted and cold. The front desk staff were quite courteous and spoke some English. The first disappointment came when we were allotted our room and there were no bell boys available to take our luggage to our room. We has to physically drag our own heavy suitcases through a lobby to the lifts and then onward, down a long corridor to finally our room. Really strange, considering that this is supposed to be a 4 star hotel! This left a bad taste in our mouths, more so, since we were very tired. But there was more in store for us. The room was a small one, having the basic furniture and stuff and very dimly lit. The light was however sufficient to see a few creepy insects crawling around near the beds. ||||Sadly, the housekeeping staff don’t understand a word of English. When we requested a few bottles of water, the lady bought the bottles but insisted on receiving money up front (usually, it’s just added to the bill) and exact change, which we didn’t have.The following conversation was quite amusing, with sign language being the mode of conversation, with dismal results. Finally out of frustration, we told her to keep the balance as a tip and waved her away (to our pleasant surprise, the lady came back after a while, with the balance money. Kudos to her honesty). The hotel staff need to be conversant with at least the rudiments of English, to be able to give good service.||||Breakfast which was complimentary was the only meal we had in the hotel. It was served in the basement and for veg eaters, let me warn you that you have to be ready for bread jam and fruit, because there was really nothing else. There is a Indian restaurant in the hotel which apparently serves Indian meals, but opens after 10 am. Thankfully for us, there is a good veg joint just around the corner and so starvation was averted. ||||The Location of the Hotel is quite convenient...very close to the Luohu Shopping Centre. ||||Overall, the experience wasn’t such...

This is my 2nd stay in Century Plaza Hotel. Here are the pros and cons:||||||Pros:||1. The price and location is excellent. It is located in a commercial district and near Luohu complex and many shopping malls nearby. The price is good too. It is like 3 times lower than Shangrila. ||||2. The gym is big. You get all the latest gym equipment. The only challenge is getting there which requires you to take the correct lift and navigate through the dark corridors.||||3. There are some English channels like Cinemax and MTV.||||4. There is a good variety of food with Indian food and Chinese Laurel Restaurant. ||||5. The vehicle services are quite affordable compared to other hotels.||||6. There is a tea wholesaler just behind the hotel. You can buy good tea from the hotel. ||||||Cons||||1. The hotel looks old and dated. The furniture is in urgent need of improvement.||||2. The wifi is very slow and unreliable.||||3. The shower gel is a bit bland.||||4. My advice is to skip the food offering. There are better offerings in Shangrila's Shang Palace for around the same price just a short 5 mins walk away.||||In conclusion, this is a good value for money hotel for short stays. It does look aged as the hotel is old. But short stays are good as you will probably be away for the whole day. So the old facilities does not matter. For food, try Shang Palace at Shangrila as you will enjoy same quality food at sometimes...

Jag hade bokat 4 nätter och förbetalt. ||Jag bodde på 16 våningen i rum 1621||Entre och lobby var trevlig och fräsch.||När man går ur hissen på 16 våningen slår en mögeldoft dig i ansiktet så du knappt inte får luft.||Rummet såg ganska fräscht ut men när man tittade närmare såg man hur mögel skadat hela rummet var.||Våra sängar var nybäddade men påslakanen var fuktiga.||Alla tapeter i rummet hade släppt i skarvarna och kändes fuktiga när man kände på dom.||Första natten vaknar jag att det kliar på kroppen och tänder sänglampan då hittar jag 8-9st små svarta kryp i sängen.||Ringer ner till receptionen och efter mycket språk förvirring kommer det en städerska och bäddar om våra sängar.||Vi påpekar detta dagen efter i receptionen men det var ingen fara enligt dom och rummet skulle vara sanerat under dagen när vi var ute på möte.||På kvällen är sängkläderna återigen fuktiga, på morgonen hittar jag 2-3 svarta kryp på golvet.||På pekar detta i receptionen igen och åker iväg på möte.||Kommer tillbaka och pratar med hotelchefen och då ska allt vara åtgärdat.||Kommer upp på rummet igen hittar inga kryp men åter igen är sängkläderna fuktiga.||Lägger mig och tittar lite på TV men efter ett tag börjar få ont i mina luftvägar och huvudvärk.||Då inser jag att detta hotel är fara för min hälsa.||Går ner i receptionen och skall checka ut så undrar dom varför och jag förklarar att rummet är hälsovådligt.||Då kommer hotellchefen och säger att vi inte behövde det för att han hade tänkt uppgradera vårt bodde.......||Varför kommer han med detta kl 21.00 på kvällen varför sa han inte det när vi hade vårt samtal vid 17.00 tiden?????||Så det fick bli Shangri-La för resten av vistelsen.||||Poolen är inte alls som deras bilder visar. Väldigt sliten och bara 19 grader i vattnet.||På hotellet och utanför så är där diverse kvinnor och män som erbjuder yngre tjejer som kan besöka ditt rum.....||||Det enda positiva med detta hotell är...