Hotel Isla Lizamar — Hotel in Bolívar

Do yourself a favour and do not stay here. We booked here 1 night in a late decision. Ratings on Booking seemed okay, but... We were the only family staying for the night (20+ rooms, mmh). The room was very basic for the price. The hotel area was smelly and noisy due to the nearby Flamingo pool and the generator of the Telecom tower next to the hotel. The whole place was a strange mix of newly buyed stuff (instagramable fake chopper with flowers?) and badly maintained floors/rooms. My son cut his too in the swimming due to a broken tile. We had our special translator girl send with us to do the communication from English to spanish though it was not painless. Our beds were missing 2 sheets. So we sent a whatsapp to the translator girl, which came 15 minutes later with staff member to tell us that they should be on the bed. Really? We had already taken sheets from another room.The next day we let them know that we felt we didn't had value for money. The mistress owner was not amused to say it mildly. We did get a reasonable discount, with the note that we should write a good review. Yeah, so they could screw another ones travel day! The owner really misbehaved, which I have never seen before. She started complaining about my wife for the reason she had some complains. This made it even worse offcourse. I would say to the owner, please retire, sell it, so another people can make it a little paradise again. Better stay at Cocoliso, Borabora or Isla del sol, 1000% better. The location itself is also not topnotch as you watch to another close by island, which doesn't give you that island feeling with wide ocean view. Oh by the way, we could not write a review on booking, as they canceled the booking afterward, yep, hence this google review. To end positive, the available kayaks were nice to use, the swing were smooth and most of the staff were nice...

The family stayed here as part of our holiday and here’s a full review ||1. The boat from the mainland drops you right on the dock||2. Someone greets you and than takes you up to confirm your room||3. There isn’t an official booking desk though there is a sign. It’s the lead manager that meets you and coordinates everything ||4. Some rooms have air conditioning central and some don’t . We were upstairs and did. My kids were downstairs and that room had a floor own. Make sure you negotiate your room ||5. Food was included. The food was edible. It wasn’t five star but we didn’t pay five star pricing it’s was about 250 usd a night including all meals for a family of five ||6. Snorkeling is available but after covid they only offer masks not snorkels so bring your own. Where they took us there was corral damage but it wasn’t there fault Persay||7. They have a fun slide that goes into the ocean. Make sure to wear water shoes as there are ROCKS in some parts ||8. The pool is well kept even though it felt like a jacuzzi cause of the heat ||9. Plenty of places to sit down and read a book||10. Internet is spotty in some places but others it’s great ||11 . They have a masseuse available for a spa massage experience ||12. They have fun animals - flamingos , peacocks, chickens ||13. They have a ping pong table but not very convenient||14 There is no beach so don’t expect one||15 This is a party hotel - people come for the day to party and it’s loud BUT they all leave at 3 pm and then it’s quiet . Only 5 families were actually staying here ||16.It appears family run and thought it’s not 5 star accommodations, they are constantly working and cleaning ||It was a...

DO NOT BOOK. I can’t speak for the rooms, but as an afternoon here from Cartagena, this was not pleasant. We thought we were simply booking transport to Isla Grande, but instead were kind of stranded at this dinky place with too many people, no beach, and mediocre food. Since most of the island is privately owned, you have to book transport there to a specific place, which we did not know. We arrived around 12 and were told (rudely) by the boat captains to be ready at 2 on the dot for return to CTG. 2:15 rolls by and nothing. The next boat tells me we missed a different boat that we were supposed to take instead of our original! 2:30 and the second boat returns, but is going elsewhere. We had to take it in order to eventually get back to CTG 2+ hrs later. I’m American, but fluent in Spanish, and could not believe the disrespect and blatant disregard I was shown, so uncharacteristic from all my myriad previous experiences in the region. A rip-off trip with mostly very...