Hotel Yurupary — Hotel in Leticia

I was very disappointed with the hotel service. We were in the town and looked for a hotel that we could enjoy after being on our jungle tour. We were shown a spacious room with a king sized bed and lots of space it was perfect. When we returned to the hotel we were given a terrible room on the third door curtain rod fell off when we tried to close the blinds, wifi connection did was poor, very limited space and open window with a bug flying in it. It was nothing like the original room we were shown. I would rate that room 1 out of 5. ||We asked to be moved one group was allowed to but my husband and I were told there were no other rooms. There was one person who spoke English but he wouldn’t help. I was very dissatisfied with the service. I decided to check online and various rooms were still available. I went back to the front desk and was ignored. Really disrespectful and poor service. We eventually got a room on the first floor. The pool was nice and so was the room. Everyone in are party was tired and just wanted to rest. I would not recommend this hotel the stress and the lack of service was not worth are time. This incident caused our group stress and wasted over an hour of our time. I did not like being lied to there was plenty of rooms available we were only staying one night. Unfortunately I do not have a picture of the 3rd floor room. It was less than 1/2 the size of the 1st floor room and the king size bed barely...

I stayed here for one night after being stuck on a 6 day boat journey from Brazil. ||The interior of the hotel is lovely and the swimming pool surroundings. Rooms are comfy and location is great. However, water pressure in the shower is terrible. I had no hot water throughout the entire stay and the WiFi barely worked in the room and also even in reception! ||Having a sink in the room is quite odd instead of having it in the bathroom? ||As I needed to book flights to Medellin and the WiFi was terrible I asked reception if I could use their computer which they allowed me to. However, the man on reception was constantly sending voice notes to his ‘Reina’ (Queen) - I understand they are not busy however, as I work in the hospitality industry - found it a little unprofessional. ||Please also see the picture attached of the breakfast. Note that eggs are made to order - my friend does not eat eggs and he was given a plate of 4 / 5 different types of bread with butter instead. ||There is a Donut Company shop just opposite which is a must go to!! Amazing doughnuts and all for a...

Leticia is a great place to stay to explore the Amazon area. Its easy to get to from Bogota and there are some good restaurants. We did one of the standard tours and one day exploring deeper into the jungle on our own, arranged with a captain we new through the hotel. The hotel was very good overall. Its in a good location in Leticia, with easy access to the airport and restaurants. The breakfasts were good and the room was comfortable. We didnt have time to use the pool but we saw others using it and it looked good. The only problem we had was with an aggressive tour guide who would hang out at the hotel try to find tourists to reserve his tours. We saw him being very rude to one of the hotel staff and we decided to make a compliant becuase of what...