Hotel Boutique Confort Suites — Hotel in Popayán

My husband and I have visited Colombia four times. We keep returning because of our great experiences with honest, kind, and helpful people, incredible adventures, and the natural beauty of the country. Unfortunately this was not our experience at the Confort suites. || Only good thing I can say about his hotel was that the room was well appointed and clean. I did not like the location was about six blocks from the main square. Hotel was on an unpleasant street across from the supermarket and we were nervous about ||||||||||||||||||walking back late at night. The breakfast was one of the worst I've ever had at any hotel. It included watered-down coffee, under or over ripe fruit, cheapest quality of ||meat, and served in an unpleasant windowless and smelly room. The bathroom was in a glassroom with a door that did not reach the ceiling, so there was no privacy in the bathroom. || Our biggest complaint was the staff's refusal to help us in any way. Upon checking. In, we had asked them about a bus to San Agustin. They said they would call. They never did. I asked them again the next day, and Leyde Morales told me the buses were complete, I asked her to call another company and she said there was no answer. I asked her if we should go to the bus company directly and she said there were no buses,She then told me the only option was a taxi that would cost $130.00, which she proceeded to arrange. I then asked her about a bus to Sylvia, and she said there were no buses. Again she said we had to take a taxi, which would cost $60.00. We then went to the bus depot, where there were at least 4 companies selling tickets for San Agustin, and the minivans left for Sylvia every 20 minutes. In all our travels' we have never encountered an...

This is a boutique hotel in the historic town of Popayan. It is an easy drive up into the mountains from Cali. We had a lovely weekend getaway here and I recommend the hotel. The hotel staff are terrific. They cheerfully accommodated our requests. Even when we decided to eat in, the woman at the front desk provided menu's, ordered for us, put it on our bill, and unpacked the dinner on to a lovely tray. She then delivered the meal to our room.||||Be sure to ask for a room in the back. The street out front has quite a bit of traffic as there is a supermarket across the street. This is very convenient for many reasons. Note you will need someone in your party that speaks Spanish. We were able to park in front of the hotel. With their security cameras, it felt safe to leave the car||||One thing I did not like was the transparent bathroom door. I prefer privacy. The hotel staff quickly found us a curtain to cover the door. The rooms are suites with a separate living room. The building is new and the decorating lovely. The artwork is intriguing.||||If you are a cat lover, check out the rooftops in...

Although the street of the hotel is unattractive, the hotel is an inviting oasis after a long drive. The suites are very large with extremely comfortable beds, decorated in a light modern colors. There is a desk, a small eating table, and with many windows. The overall feel is modern. I felt very comfortable with the space, the airiness, and the appointments. The staff was extremely helpful, directing me to various restaurants and points of interests. When at breakfast I said I did not want orange juice from a can (something that does not belong to a hotel of this order,) the staff member made one from papaya and the next morning there was freshly made orange juice. Although the hotel is not in the centro historico, it is really only a few minutes walk. I would...