We stayed here for 2 nights last week and this is not the hotel pictured on the photos you can see up there. The photo you can see with the tables outside is the Portobelo (the main one with the restaurant), then there is the Portobelo plaza around a corner and the Junior which is above a subway along the sea front. We arrived at the Portobelo with the restaurant after seeing these photos and were directed away.||||The pros: big room, 3 beds, fridge, amazing balcony with sea view. The breakfast was good and plentiful and eaten in the main Portobelo one (with the restaurant)||||The cons: after unpacking we realised the hot water didn't work so we had to change rooms which was a pain but OK, apart from the fact that the clener was sent it to clean the room while we were still moving our stuff to the other room, I wasn't very happy about that for safety issues, and just generally not having a few moments to do it privately. The rooms were both dirty with stuff on the floor, hairs in the shower and pubes on the toilet. The walls were in a bad state and there was a big squished spider in the middle of one. Not a lot of attention to detail. Also the wifi only works in the lobby which is quite useless. Also we were assured there would be a safe, which there was, but since we had to move rooms, we were instructed to literally pick up the safe and move it. OK it was pretty heavy, but certainly not steal-proof since anyone can walk out with it. Very strange.||||Basically you are paying for location here and it's even better if you get a sea view room like we were lucky to get. I wouldn't say I wouldn't stay here again because everything is pretty expensive on this island, but I think a little cleaning would...
Read moreMy wife an me went with our two kids to San Andres to celebrate my wifes birthday.||We booked the Portobelo Junior over their homepage and got answer of a nice woman. Booking with breakfast was a good choice, so we could try all the nice restaurants around for diner.||We had a nice, clean room with balcony, air condition, fan, minibar, telephone and cable-TV, and we could give our clothes to the laundry service.||Breakfast we got at the Portobelo - could have been a little bit more - but was ok. The best was sitting there - at the beach, drinking coffee with view to one of the small islands in front - Johnny Key.||We will go back - maybe try the Plaza next time.||Thanks to the...
Read moreWe had a wonderful and relaxed vacation. ||The hotel, with only 10 rooms was very quiet. Nice room, with everything you need, hot water and a balcony with a nice view to the beach. Good food, nice service ! ||We say: Thank you !||Five to ten minutes you have to walk to the city center, a supermarket is just round the corner. The weather was great, we spend much time on the beach right in front of the hotel, or in the south part of San Andrés, close to the restaurant El Paraiso (good fish for lunch). We have been on Haynes Key , and can recommend Bibis Place for lunch there. A nice fish with rice a special sauce. Thanks Bibi ! We will come...
Read more