Hotel Svendborg — Hotel in Svendborg Municipality

Having moved back to Denmark in early 2019 and not far from Svendborg, we often enjoy a few days here - it's a place we love. Usually we stay at the charming Hotel Ærø. However, this time, because Hotel Svendborg was offering a special Christmas promotion, we thought we'd give it a try. What a mistake! ||||The hotel is - OK. It recently revamped the façade, restaurant and lobby - and as a result it looks very smart and inviting. But our room was a bit sad and tired, to tell the truth. But we would have tolerated that were it not for dinner last night. This was the dinner included in the 2-night Christmas deal. What they don't tell you in the promotion is that you get less-good food than if you were ordering from the menu. Outrageous. The first course (fish) was really rather nice. But the second course - sadly inedible. Slices of beef/steak that were uncuttable. Over-fried potato pancakes. Flavourless sauce. We had no intention of eating this. The first waiter apologised. Maybe we'd like a cup of coffee instead!!!!!! A second waiter offered an alternative second course, which we accepted. This was the meat that was actually listed on the à la carte menu. But flung together in the same amateur way and with the same hideous sauce that was on a par with instant powder. I checked the menu. This meat was allegedly served with a balsamic reduction. I also noticed that our sauce was served in a cheap tin gravy boat, while white porcelain gravy boats adorned the other tables. 'Why?' I asked the waiter. 'Because you are on a special package.' !!!!!!!!!!!!!! Lost for words. How vulgar, shoddy and stupid is that? Why would a restaurant not serve its very best top everyone.||||We took our remaining wine to the lobby and noticed a dirty mug on the table that we had noticed earlier that afternoon. The hotel is plastered with COVID-19 information and mask are mandatory everywhere. Yet here was a mug someone had used and touched. Not good enough.||||We had actually supplemented the 2-night Christmas package with 2 extra nights. But we dashed to Hotel Ærø and booked two nights there instead.||||The moral of all this:||WHENEVER VISITING SVENDBORG STAY...

Stayed for one night. Check in was prolonged but friendly. Got an okay price (saved 20%) by walking in, instead of booking via booking.com

Once I got my free parking and my electronic room pass, I took the elevator upstairs to room.

The long corridors are clearly from the 70s or 80s and the decor hasn't been upgraded much since.

I got to my room, and it is exactly as other reviewers have described it; it feels like either a less-than-welcoming hospital room or a more-than-welcoming prison cell.

Furniture seems not upgraded since the 80s and kind of just dropped in the room without any clear functionality or Danish Design.

The double bed was in fact two single beds.

When I opened the window, the room was facing away from the street, but I only left it open for 10 minutes as I was placed right on top of a half metre wide AC vent. It was so loud I might as well have turned on a vacuum cleaner in the room.

As other reviewers have described the bathrooms, the rooms look 30 years old, the soap stinks of cheap Apple fragrance, the shower and bathroom hardware are dated.

There was plentiful good water from the tap and the shower pressure was high but the temperature was lukewarm at best.

The wide doors are painted in a hardened grey paint that shows hundreds of fingerprints and along with the bleak linoleum floors you really feel like you're in a cell that gets washed down with a high pressure hose.

When people walked past our room, it was clear there was no sound dampening in the doors as it felt like they were talking in the hotel room.

The next morning I had the breakfast buffet. Bland. I had 2 servings of scrambled eggs and bacon, all distributed over about an hour, each serving was completely cold.

The buffet menu may have been innovative 25 years ago, but not to today's standards.

Honestly, the location is premium, the staff professional, but not really friendly, the hotel rooms leave a lot to be desired and I have no comprehension of how this is a...

Stayed here on my way to Copenhagen on a road trip. Very friendly, professional staff even though we checked in very late. Hotel naming was quite confusing because we booked it as a Best Western and the outside of the building only says Hotel Svendborg. Free parking behind the hotel was very useful and easy to access. Hotel is right on the city center, which I'm sure would have been lovely to explore. Buffet breakfast was full of local Danish delicacies (morning ginger shots, who knew?) and different sorts of delicious meats, cheeses, and fish. Great selection and excellent attention to Coronavirus precautions. I felt very safe with the way the staff maintained hygiene rules. The room itself was a little dated (no outlets near the beds for phone chargers, strange smell in the room) but nothing too big of a deal for me. Good...