We ended staying here for 4 nights/5 days and it was amazing, the overnight agent Eric and a dark skin girl, I forgot her name 😳 (daytime agent) helped us with the check in and they assured every question or demand we had were answered for . The pool is probably the best part of it all, no closing time but yet there was a guy cleaning it every single early morning. The rooms are very nice, spacious. We upgraded after the first day Bc I wanted jacuzzi, the price isn’t bad at all. The hotel itself had a very nice touch, the decorations are unique, it goes with the place! , the breakfast was good, one day we requested a special breakfast and it tasted amazing, the chef is really cool and he will work with you. The staff in general is great. The location is good too, you have everything near. We went out to eat hot dogs and helado bon, we also visited the pharmacy and a local...
Read moreI booked this hotel through booking.com. I called to confirm that I had a reservation here and the lady hung up on me. I called again and no answer. I then sent two emails her first one was ignored. An employee responded to the second email and said I would be good to check in around 8pm and I would have a room. I arrived at the hotel between 7 and 8 and the guy at the front desk said the hotel was full. I showed him the email and confirmation I got. He said there was nothing he could do. The security guard in duty then said follow me. I followed him up the steps to the very nice looking room. I said this is nice. We went back downstairs to talk to the employee. They then informed me that the lock on the door wasn’t working properly and if I still wanted it. I said definitely not, so I then walked down the street with my luggage to another hotel that...
Read moreMy go to hotel when I am in the DR and spending some time outside of the usual all inclusive that I stay at (normally 2-4 days). The girl at the front desk is so nice, I had made my reservation via WhatsApp and they were well organized. The prices are very fair for what they offer (2 welcome drinks, breakfast included, a pool, full blown wifi & smart TV, and very strong AC). The only annoying part was that there was either a rooster or some other type of bird that was quite loud at 5AM not allowing us to sleep very well lol. Other than that, I have no complaints. The food that you can order (extra cost) is also fairly priced. Location is extremely convenient, there is a bunch around to do. Would...
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