Al Alamein Hotel — Hotel in Matruh

Amazing experience, one of the best holiday breaks we've had in Egypt. We were worried as we were going off season but it actually worked perfectly because it was very peaceful and nice. They take care of everything from valeting your car to helping with luggage. Check in was fast and smooth, we had emailed before arrival about having a baby and we found an excellent baby cot in the room. The room was upgraded to a seaview room which made the stay even better, with beautiful views from our balcony. Massive bathroom and shower room, everything is of high standard and a special thank you to Ahmed el Saieed qnd Ahmed El Sayed Hussein for keeping it clean during our stay. Great touches by the beach and pool with the drinks tank and serving an afternoon juice and providing a hydrating towel. Things like this make for a truly uplifting experience. Main feedback is around three things:

1. The restaurant gets boring after a few days, the menu is the same for all meals and the quality wasn't great. One evening we ordered the Mixed Grill and it was very disappointing, the rice was stale and the meat under seasoned. So for the rest of the stay, we just stuck to things like pizza and pasta. There's a great breakfast selection but it would've been nice to see some change during the week. I think this is partly due to being off-season and within season, there's probably a much better food selection.
2. We arrived with a baby in a baby pram yet our room access wasn't accessible, we had to go up the stairs. We ended up just keeping the pram parked downstairs which was fine as it's a safe resort but it would've been helpful to keep accessibility in mind.
3. The staff around the bar area in the morning surprised me with their loud feedback and complaints about some guests. One morning, a staff member was speaking to another staff member and telling them loudly: "El tarabeeza el wara tarabezt el set el mostafeza". It made me feel conscious that they spoke this way about their guests, they're in agreement that a woman is "mostafeza" (translation: annoying). Another day during lunch service, in the same bar area, a staff member was loudly complaining about how "mot3eba" a guest is (translation: tiring). Most guests spoke Arabic, so it surprised me that the waiting staff were speaking this way about their guests loudly in Arabic. Having said that, I can't fault anything else about the place, the beach, the rooms, the service. It was a wonderful holiday but please do pass on this feedback and take better care around...

‏During my recent stay at Alamein Hotel, I was thoroughly impressed by the outstanding level of service provided by the staff, particularly Sayed, Mansy, and Islam. From the moment I arrived, their warm welcome and professionalism set a positive tone for my entire experience. ‏Sayed demonstrated exceptional hospitality skills, ensuring that all my needs were met with a smile. His attention to detail and willingness to go above and beyond made my stay incredibly comfortable. Whether it was providing local recommendations or assisting with special requests, Sayed was always ready to lend a helping hand. ‏Mansy also played a significant role in enhancing my experience at the hotel. His friendly demeanor and efficient service made every interaction enjoyable. He was knowledgeable about the hotel’s amenities and was quick to assist with any inquiries I had, making me feel valued as a guest. ‏Islam further contributed to the excellent service at Alamein Hotel. His dedication to customer satisfaction and ability to cater to guests’ needs ensured a seamless experience throughout my stay. ‏Overall, the combination of Sayed, Mansy, and Islam’s commitment to providing excellent service truly elevated my stay at Alamein Hotel. I would highly recommend this hotel to anyone seeking a remarkable experience.

‏I recently had the pleasure of experiencing the exceptional service provided by Nouran, Mohamed Emad, and Mustafa Abou Laili at the Alamein Hotel. Each of them demonstrated a remarkable commitment to guest satisfaction, going above and beyond to create a welcoming environment.

‏Nouran’s attention to detail and warm hospitality made me feel right at home. Mohamed Emad’s ability to connect with guests and provide personalized recommendations truly enhanced my stay. Mustafa Abou Laili brought creativity and enthusiasm to the service, elevating the overall experience.

‏Together, this trio exemplifies what it means to provide outstanding hospitality. Their dedication not only reflects positively on themselves but also on the entire hotel. I highly recommend staying at Alamein Hotel, where you will experience top-notch service and a commitment...

So, me & my friend recently spent a few days at Al Alamein Hotel in Sidi Abdel Rahman, and it was kind of a mixed experience.||First off, the location is gorgeous — right on the beach with crystal-clear water of the Mediterranean Sea and a really chill vibe. The hotel grounds are well kept, and the rooms were spacious, with some offering great sea views. Waking up to that was definitely a highlight everyone must try. Housekeeping did a solid job keeping things clean, which always matters. I remember they had the bed set up for us with a Birthday flower arrangement and a welcome cake for me that I really appreciate -really.||The food was a real winner, especially at their main restaurant. The meals were delicious, and the staff made it all pleasant and smooth. Plus, the beach staff were super attentive, always making sure you had everything you needed for a relaxing day by the water. At night, the dining experience was amazing too. There were live band that will serenade guests and even though it was mostly Arabic songs, the vibe was totally wonderful. ||That said, the service was a bit hit or miss sometimes. Also, one unexpected moment was when my friend lost his phone while having some fun at the beach. The tides and waves were high that time and it swept the phone into the water with nowhere to find - but we are pleased that the lifeguards were there helping (namely Khalid). We had it reported at the front desk before we left and are still waiting updates from them (hoping).||Overall, Al Alamein Hotel has a lot in it — stunning location, tasty food, and friendly staff. It’s a great spot if you’re after a peaceful beach getaway for a summer and don’t mind a few little hiccups here and there.||Bonus tip: If you’re around, definitely check out Marassi Marina boulevard nearby. It’s a lively spot with a cool mix of restaurants, cafes, and shops right by the water — perfect for an evening stroll or grabbing a casual bite outside the hotel. It’s a nice way to soak up some local vibes and...