Miracle Hotel Addis Ababa — Hotel in Addis Ababa

I had an outrageous incident filled engagement with hotel miracle in Addis Ababa, I booked my stay via trip.com after a long taxi journey as this hotel is pretty hard to find I arrived and was surprised as there was a lot of construction work occurring in local area, the area was horrible.I arrived to check in after landing at 1:30pm I went to British embassy to collect some documents for family, after taking taxi from embassy I arrived at hotel miracle just looking to have a shower and rest as I had a flight the next day.On arrival I was informed the hotel was over booked I was surprised as I had online confirmed and paid for confirmation.After about 20 mins I was told to speak to the manager over the phone as he was not present and the front of house receptionist could not speak English after another 20 mins in the phone I was told they would speak to their sister hotel and try to accommodate me! Shocked surprised and pretty angry I agreed to wait the manager did not even get back to me.After roughly 15 I asked the receptionist to call the manager.The manager spoke to the receptionist first and I heard he say double room so I assume they were discussing alternative rooms, I had booked a single room for one night as I was travelling the next day.The manager informed me I would have to pay an extra fee for an upgrade, as I was tired I decided to accept so I could just shower and sleep.I went up to room and could not open door, the receptionist accompanied me to room opened room but after taking lift I realised I was firstly next to the air conditioning units for the whole hotel and also that there was a build site next door and the drilling was so intense I could not stay there so I told them to give my money back as I could not rest in room.They agreed and gave me my cash I paid but my online booking was not refunded I was told to contact the agent which I did and they eventually awarded me trip coins which I accepted to end this chapter.All in all Addis Ababa was great place to visit but hotel miracle was an experience I would not wish on my worst enemy! Open sewage and construction sites is not an ideal location but on top of the the staff were the worst I ever had to deal with no consideration or care for travelers. I had to pay another taxi to take me to another hotel at extra cost I was not expecting Ethiopia is not that expensive but I will not be leaving the hotel and will use Addis Ababa only for...

About the Accommodation

Location Miracle Hotel Addis Ababa is a hotel in a good neighborhood, which is located at Kirkos.

The hotel has a very good location, also near the Addis Ababa Bole International Airport (ADD), which is only 3.68 km away.

This hotel is very easy to find since it is strategically positioned close to public facilities.

About Miracle Hotel Addis Ababa

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Prime Location: Miracle Hotel Addis Ababa is ideally located in a convenient and central area of the city, making it easily accessible to major attractions, business centers, and transportation hubs.

Luxurious Accommodations: The hotel offers luxurious and comfortable accommodations, including well-appointed rooms and suites with modern amenities to ensure a relaxing stay for guests.

Excellent Dining Options: Guests can indulge in a variety of culinary delights at the hotel's restaurants and cafes, offering a diverse range of cuisines to suit every palate.

Superior Facilities: Miracle Hotel Addis Ababa boasts excellent facilities such as a fitness center, spa, swimming pool, and meeting rooms, catering to the needs of both leisure and business travelers.

Exceptional Service: The hotel prides itself on providing exceptional customer service, with a dedicated team of staff members who go above and beyond to ensure that guests have a memorable and pleasant stay.

Event Spaces: The hotel offers versatile event spaces for weddings, conferences, and other special occasions, with professional event planning services to help create a successful and memorable event.

Cultural Experience: Guests can immerse themselves in the local culture and traditions of Ethiopia through curated experiences and activities arranged by the hotel, providing a unique and enriching stay.

Sustainability Initiatives: Miracle Hotel Addis Ababa is committed to sustainable practices and environmental conservation, implementing eco-friendly initiatives to reduce its carbon footprint and support the local community.

By highlighting these positive aspects, potential guests can be enticed to choose Miracle Hotel Addis Ababa for their next stay, event, or...

The hotel discriminates against white people. Employees communicate harshly and irresponsibly.|- transfer from the airport was not provided, although I wrote to them in the comments to the booking, on the website, by email, on the WhatsApp phone number provided. They didn’t meet me, I took a taxi at my own expense and they simply said “sorry.”|- they demand payment ONLY in dollars, and they want to give change in birr, under the pretext “we have an official exchange rate.” But under the pretext of “take birr at the official rate,” they refuse to white people. One of the employees said “you should pay in dollars and take change in birr to help our country.”|- there was no hot water in the room, they tried to fix it for an hour before moving me to another room. I spent half a day waiting.|- cockroaches.|- water is leaking from the shower|- I asked for a transfer to the airport, because they didn’t meet me, they said “sorry, the transfer is only for international flights. Sorry again that we didn’t meet you.”|- I paid for the last day, but since the plane was delayed, I didn’t stop. They refused to return the money, because “everything is already in the system,” but they also refused to provide a RECEIPT! Blatant lie, everything goes into your pocket! At least give me a receipt and pay your taxes! Or for the sake of a good relationship, you can return the money!||Guys, I'm sorry to leave...