Hôtel Mont-Blanc — Hotel in Albertville

Extremely disappointed with my stay at this hotel.||||Putting the good things first, the staff at the ski rental and the drivers could not have been more helpful to us. They really helped make our stay there enjoyable.||||However, the people managing this hotel and the owner are bullies. We were mocked and sniggered at by them in front of customers at the reception because we had some concern’s about our room.||||We were moved to the ground floor. We had no problem with moving room but we could not believe we were moved down a floor to the ground floor, which had no view, no privacy and could not sleep due to the noise. The walls were like paper. - But yet expected to pay more money? ||||I could not open my bathroom curtain or there would be men face to face that were standing outside the hotel smoking cigarettes and chatting. Suffering from asthma this was my nightmare I’m extremely sensitive to smoke so I could never open the window for fresh air. ||||We had absolutely no privacy. When we asked to speak to someone about it the old lady at reception mocked us. When we said we didn’t want to pay more money for this room as the one we were in before was much nicer. She laughed in our face and said well you haven’t paid anything yet.||||Bare in mine we were expected to pay €505 a night to stay in this room. We were offered drinks to compensate, my partner is Muslim and this does not come near the €1010 we were expected to pay.||||The room was dull, dark and dingy. You could constantly hear people talking the noise of them walking up and down it was far from relaxing, let alone the fact we had no privacy and people outside, would literally be face to face with you while you brushed your teeth. I did not feel comfortable showering in this hotel. I have stayed in many hotels and never felt this way before. ||||For breakfast the only fruit is cheap tinned fruit, there is almost no selection and by 9:30am almost everything is gone and they are not refilling it. Not exactly somewhere you want to be hungry. ||||The only hot food to choose from was scrambled egg, bacon and sausages. The eggs had a really bad smell off them and we could not eat them. ||||The jacuzzi pool is not heated and is extremely cold. It’s not enjoyable and definitely not something you want to relax in after a day of being out on a freezing cold mountain. ||||There are definitely better places to stay in Val D’Isere that treat their guests well and do not mock them and treat them badly the moment you come to them with a concern. ||All we wanted was to speak to someone and express our concerns but it took 3 times for them to even bother with us - and when they did they mocked us laughed in our faces and sniggered as we walked away. ||||They do not value their customers or their money. Save yourself the stress and book...

Extremely disappointed with my stay at this hotel.

Putting the good things first, the staff at the ski rental and the drivers could not have been more helpful to us. They really helped make our stay there enjoyable.

However, the people managing this hotel and the owner are bullies. We were mocked and sniggered at by them in front of customers at the reception because we had some concern’s about our room.

We were moved to the ground floor. We had no problem with moving room but we could not believe we were moved down a floor to the ground floor, which had no view, no privacy and could not sleep due to the noise. The walls were like paper. - But yet expected to pay more money?

I could not open my bathroom curtain or there would be men face to face that were standing outside the hotel smoking cigarettes and chatting. Suffering from asthma this was my nightmare I’m extremely sensitive to smoke so I could never open the window for fresh air.

We had absolutely no privacy. When we asked to speak to someone about it the old lady at reception mocked us. When we said we didn’t want to pay more money for this room as the one we were in before was much nicer. She laughed in our face and said well you haven’t paid anything yet.

Bare in mine we were expected to pay €505 a night to stay in this room. We were offered drinks to compensate, my partner is Muslim and this does not come near the €1010 we were expected to pay.

The room was dull, dark and dingy. You could constantly hear people talking the noise of them walking up and down it was far from relaxing, let alone the fact we had no privacy and people outside, would literally be face to face with you while you brushed your teeth. I did not feel comfortable showering in this hotel. I have stayed in many hotels and never felt this way before.

For breakfast the only fruit is cheap tinned fruit, there is almost no selection and by 9:30am almost everything is gone and they are not refilling it. Not exactly somewhere you want to be hungry.

The only hot food to choose from was scrambled egg, bacon and sausages. The eggs had a really bad smell off them and we could not eat them.

The jacuzzi pool is not heated and is extremely cold. It’s not enjoyable and definitely not something you want to relax in after a day of being out on a freezing cold mountain.

There are definitely better places to stay in Val D’Isere that treat their guests well and do not mock them and treat them badly the moment you come to them with a concern. All we wanted was to speak to someone and express our concerns but it took 3 times for them to even bother with us - and when they did they mocked us laughed in our faces and sniggered as we walked away.

They do not value their customers or their money. Save yourself the stress and book...

We just got back from a six night stay at Hotel Chalet Mont Blanc and had a great time. Pros and cons:

Pros: The location is awesome, just a short walk to the slopes (5 min) or a quick shuttle ride. The guys who drive the shuttles are awesome and when you are gearing up in the ski locker room in the morning will ask you if you want a ride on the shuttle if you don’t feel like walking and will load up your gear and drop you off. They will also drop you off and pick you up anywhere in town for free until 5:30. The pool and sauna are nice. Good in room toiletries. Short walk to town. Service was pretty good. Not five star but what you would expect for a little ski chalet.

Mid: Breakfast is basically continental plus eggs, bacon and sausage. Enough to get you going before a day on the hill. We had to wait over 45 min for the shuttle to pick us up from the mtn one day and ended up taking an uber. I don’t blame the drivers it was a busy time with I am sure a lot of people leaving the mtn. We learned to call at the top of the mtn and let them know we would be 15 min and never had an issue after that. Not a huge deal. Rooms are small but again to be expected for a chalet. We also booked the cozy room so it was pretty much what we expected.

Cons: Dinner is pretty overpriced and you can definitely get much better food and service for a short walk from the hotel. When we ate there the group next to us came in straight from the pool in bathing suits and bathrobes. Not what you expect when spending $40 an entree. I’m not a stickler for dress codes but if I am eating white tablecloth I don’t expect the guy next to me to be in a bathing suit. Also ordered desert and the ice cream was super freezer burnt. Probably should have turned it back but I’m not that guy. Unless you are too tired from skiing to go across the street, go elsewhere for dinner. Costs 25 to ride the shuttle after 5:30. When an uber was $18, this seems high. Although apparently there is only one driver in town and it was very rare we got one. But it would be nice to offer this free of charge and tip the driver. The ski shop couldn’t wax my board, apparently the machine wasn’t working. Not great when you are there for a week and need to keep your gear running.

All in all a great week, very polite staff and again the location is awesome. They have a few kinks to work out but would definitely...