Ours Blanc Hotel & Spa — Hotel in Albertville

We have just come back from our first stay at L'Ours Blanc and we must say that it was fantastic!! ||The car park was easily accessible with ample parking spaces available (I would recommend having snow chains for the days that it is icy or slushy as the drive is a little steep). We arrived at the check in desk to be warmly greeted by the manager and told that we were given a complimentary room upgrade which was very much appreciated after our long drive. ||Our room was spacious with a nice sized balcony with a beautiful view over the mountains looking towards Cime de Caron. The housekeeping staff were very attentive and left our room spotless with fresh sheets every day. ||The buffet food was delicious with a different menu each evening. We were slightly concerned with reading previous reviews about the food but I can confidently say that the food was superb with a great variety. There was also a great selection of food for breakfast too. My only little comment on the breakfast is that if you sit in the conservatory area I found that my food went cold quickly but that isn't surprising given that it is surrounded by glass so I would recommend that you sit in the main restaurant, this wasn't an issue in the evening as the curtains get drawn which keeps the heat in. ||The facilities on site were great with a beautiful spa, bar area, library and snug area above the library. The ski lockers were great with ample space for our ski stuff with the added bonus of having ski boot warmers in the locker which we weren't expecting! ||Due to the weather and poor visibility there were a couple of days where we chose not to ski but we took full advantage of the free shuttle bus that runs every 20 minutes into Les Menuires town, from there we got another free bus into Val Thorens. A couple of times we decided to stroll down down to Les Menuires which is well worth the walk (around 20/25 minutes walk).||Overall, we have thoroughly enjoyed our stay at L'Ours Blanc, the staff have made our stay here very pleasurable and their hospitality has been second to none. Nothing has been too much trouble for them and they take a genuine interest in how our day has been and very chatty. It was lovely that a lot of staff remembered our conversations from days prior.||We would recommend L'Ours Blanc to everybody and we shall certainly be returning...

We have just come back from our first stay at L'Ours Blanc and we must say that it was fantastic!! ||The car park was easily accessible with ample parking spaces available (I would recommend having snow chains for the days that it is icy or slushy as the drive is a little steep). We arrived at the check in desk to be warmly greeted by the manager and told that we were given a complimentary room upgrade which was very much appreciated after our long drive. ||Our room was spacious with a nice sized balcony with a beautiful view over the mountains looking towards Cime de Caron. The housekeeping staff were very attentive and left our room spotless with fresh sheets every day. ||The buffet food was delicious with a different menu each evening. We were slightly concerned with reading previous reviews about the food but I can confidently say that the food was superb with a great variety. There was also a great selection of food for breakfast too. My only little comment on the breakfast is that if you sit in the conservatory area I found that my food went cold quickly but that isn't surprising given that it is surrounded by glass so I would recommend that you sit in the main restaurant, this wasn't an issue in the evening as the curtains get drawn which keeps the heat in. ||The facilities on site were great with a beautiful spa, bar area, library and snug area above the library. The ski lockers were great with ample space for our ski stuff with the added bonus of having ski boot warmers in the locker which we weren't expecting! ||Due to the weather and poor visibility there were a couple of days where we chose not to ski but we took full advantage of the free shuttle bus that runs every 20 minutes into Les Menuires town, from there we got another free bus into Val Thorens. A couple of times we decided to stroll down down to Les Menuires which is well worth the walk (around 20/25 minutes walk).||Overall, we have thoroughly enjoyed our stay at L'Ours Blanc, the staff have made our stay here very pleasurable and their hospitality has been second to none. Nothing has been too much trouble for them and they take a genuine interest in how our day has been and very chatty. It was lovely that a lot of staff remembered our conversations from days prior.||We would recommend L'Ours Blanc to everybody and we shall certainly be returning...

We stayed there with our two boys in December 22nd had one of the most relaxing time during ski holidays. The hotel is well located and recently refurbished, but what’s make se if truly exceptional is the staff. They are always there to help, they will remember your name soon after your checked in and they are super kind to children. ||THE LOCATION|L’ours blanc is just above the Reberty resort, next to La Croisette. You can walk to Reberty and there is a bus outside the hotel to La Croisette. You can leave the hotel directly on ski. If your children take ski lesson, la Croisette is the best place as you can ski down within a few minutes. You have a beautiful view to the valley from many rooms and the restaurant. ||THE AMENITIES|It is been recently refurbished to a high standard. On the ground floor, you have a bar, restaurant and library with a “secret door” to a kids area (with games, books and arcades!). It was very handy at dinner when our kids would eat and rush to play with their friends, letting the adults enjoy a peaceful dinner. The spa and pool are fairly small but do the job; it can be a little crowded at 6pm. ||THE ROOMS|The rooms have been redone beautifully. Initially our room and bathroom were very small. The hotel manager moved us to a different room and it made all the difference to our stay. ||THE RESTAURANT|The restaurant is a buffet. The hotel changed owners so people who have been to l’Ours Blanc before would have been used to table service. Nevertheless, the buffet is very generous and the food was high quality and varied. We stayed over Christmas and the staff made a real effort to make it festive. We choose to be half board so we could eat on the slope during lunch time. ||THE STAFF|As I mentioned at the start, what made our stay memorable is the staff. The hotel manager is omnipresent, she knows her guests, clearly takes care of her staff and it shows in the overall atmosphere of the hotel. ||All in one, I would strongly recommend l’Ours Blanc. My boys already asked to go back next year. The room we had was more expensive then what we ate originally booked but if we can make it work,...