The “Junior Suite” room detail from their own website (and Jet2) did not match on arrival. Spoke to reception but they seemed unable and not especially bothered to ameliorate the discrepancies. Would NOT have booked the best room in their hotel for a special birthday (of my partner) if these extra touches were not present as it would not be worth it. Yes, there is a view of the Eiffel Tower from the room but it's not on a private terrace so you are unlikely to savour it at length from the bedroom. Certainly if there is a terrace elsewhere. The discrepancies are: No Nespresso machine in room - yes there is a free coffee machine in reception but hardly private and luxurious to use. No delight in having a coffee at any time one pleased in the room. Sadly the "Nespresso table" was still in the room with a kettle on, further pointing out what should have been there. No L'Occitane products in the room. This was disappointing. The products in place were unremarkable and not equivalent luxury. There was a missing television on the wall - yes, not there to watch TV but leaving a gaping hole on the wall with the attendant wires does not speak of a "best room" finish. This has been missing for some time as per TripAdvisor review looked at on arrival. Constantly having to have the room keys reprogrammed as they would lose memory over a few hours. We had 2 keys and often neither worked resulting in traipsing down to reception to be sorted 9/10 times we returned to the room (twice a day some days). No we weren't keeping them next to something that would wipe them, and we also overheard another guest with a similar problem. There are no "bathrobes and slippers on request". Receptionist said they had not had those for ages. Disposable paper cups in the room - perhaps this is a "France" thing but not having ceramic cups or glasses in the room cheapened the feel. Can't see how washing these is more "green" than recycling heaps of paper cups. France is renowned for its glassware too! Irony. There other odds and ends such as the "sanitary bag" facility in the bathroom was empty (improvised with the wrapping from one of the paper cups but really this should have been in place to start with), a flickering light in the bathroom and a lack of useful storage such as drawers. The room is as big as a generous Premier Inn room, which is possibly massive by French standards, however overall it did not exude “quality, thoughtfulness, best room” feelings, which was disappointing relative to the picture painted when selecting it to book. !Save your EUR and book something cheaper there that doesn't promise these things! There is no bar nor restaurant on site, and the breakfasts are EUR15 pp (we didn't have one) so resourcing sustenance off site is advised.
Get a Navigo Découverte card as it's a Tram RER A RER B Metro to many places in the centre so factor the time in (and EUR if can't get the weekly...
Read moreWe booked this hotel for a three night stay in Paris and we are so glad we did.|It was to celebrate our wedding anniversary and on our arrival in our room, number 408, we found chocolates, macarons and a lovely note...what a nice welcome!|The room was spotlessly clean, with a large bed which was sooo comfortable! There was a small toilet which was separate to the shower room. The toiletries provided smelt gorgeous and the towels were really soft and fluffy. The room was at the back of the hotel so didn't have the view over the city to the EiffelTower but it was so quiet that it more than made up for it.|There is a nice little terrace on the third floor with seating and tables with the aforementioned view and it was super. As we arrived quite late, we had a wander down the street and found a little shop selling baguettes, we also bought a bottle of wine, took them back and spent a lovely couple of hours on the terrace, watching the Tower sparkling.|The staff are all so welcoming and friendly, and have lots of helpful advice to offer regarding getting around the city. There is also a coffee machine and water dispenser in the foyer, both free of charge which you can use as much as you want.|We didn't have breakfast as we preferred to get up and out as early as possible in order to maximise our time in Paris so I'm unable to offer a review of that.|Although the hotel is quite far out from the centre, it isn't a problem at all as the tram and metro system is so easy to use and runs incredibly efficiently. The tram stop is approx 150m from the hotel, and they run every 10 minutes, maybe more. The hotel provided a map with coloured metro lines on it and it became our bible! We bought a 4-day pass which allowed us to travel on any bus, tram, metro or RER train, and we certainly got our money's worth. We travelled all over the city, hopping on and off the metro, and by doing so we were able to see everything on our list and much more besides.|When we return to Paris, we will definitely use this...
Read moreWe booked this hotel for a three night stay in Paris and we are so glad we did.|It was to celebrate our wedding anniversary and on our arrival in our room, number 408, we found chocolates, macarons and a lovely note...what a nice welcome!|The room was spotlessly clean, with a large bed which was sooo comfortable! There was a small toilet which was separate to the shower room. The toiletries provided smelt gorgeous and the towels were really soft and fluffy. The room was at the back of the hotel so didn't have the view over the city to the EiffelTower but it was so quiet that it more than made up for it.|There is a nice little terrace on the third floor with seating and tables with the aforementioned view and it was super. As we arrived quite late, we had a wander down the street and found a little shop selling baguettes, we also bought a bottle of wine, took them back and spent a lovely couple of hours on the terrace, watching the Tower sparkling.|The staff are all so welcoming and friendly, and have lots of helpful advice to offer regarding getting around the city. There is also a coffee machine and water dispenser in the foyer, both free of charge which you can use as much as you want.|We didn't have breakfast as we preferred to get up and out as early as possible in order to maximise our time in Paris so I'm unable to offer a review of that.|Although the hotel is quite far out from the centre, it isn't a problem at all as the tram and metro system is so easy to use and runs incredibly efficiently. The tram stop is approx 150m from the hotel, and they run every 10 minutes, maybe more. The hotel provided a map with coloured metro lines on it and it became our bible! We bought a 4-day pass which allowed us to travel on any bus, tram, metro or RER train, and we certainly got our money's worth. We travelled all over the city, hopping on and off the metro, and by doing so we were able to see everything on our list and much more besides.|When we return to Paris, we will definitely use this...
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