We checked in at about 5pm as there is only someone there between 5 and 7 to do so unless you want to deal with a machine.||There was a man sitting in a white van right outside our ground floor door which opens right onto car park , he watched us moving in our suitcases etc then drove off to a corner away from the building, he was very suspicious looking.||We went into our room and i looked out the window to see the man was now standing beside my car looking in its windows , i opened the door of our and was less than ten feet from him but he never moved very intimidating !.||I went back into the room and observed him now he was looking in our room window and then standing right outside our door, we were being cased out . ||The lock on our door was bent as if previously forced( room number 2).||We were the only two there at the time then an Italian registered car arrived and they parked beside me and i was watching this man and he was looking into that car right beside it too once they went into the room.||He was definately up to something and had no fear of being seen .||I went to the receptionist and reported this but the girl came out and said it was alright .||it was only a couple of hours away from dark and we felt very unsafe as this mans behaviour was not normal, and when in a Foreign country it is not easy to phone the Police when one doesn't speak French very well.||We didn't feel a bit safe and i am not easily frightened.||We had a lot of expensive camera gear with us and our money all in the one room with him hovering outside our door and not a bit shy of staring at us , we had a shower and left taking the option of driving on and sleeping in our car rather than spending the night there .||Of course we don't expect but would like a refund.||I don't like to leave negative reviews but i would strongly recommend that you avoid this place if you want to feel safe for a good nights sleep.||I have no doubt we would not have had a nights sleep without something either happening to our car, ourselves or our belongings.||Spend a bit more and go somewhere safer than this rather bleak industrial setting where one feels totally...
Read moreNot clean at all. Bathroom sink not clean and hairs in the bathroom floor. Dust and 'cotton' under the bed and some of the corners. Only 2 towels in the room when I booked for 3 people (2 adults and 1 child), everyday (3 times) I had to go and fetch the third towel. No bath mat. Weak internet connection. No holding mechanism (or broken) to hold the shower so one showers holding the shower. Bedsheets were dirty, very obviously to make the bed on top the cleaner put her/his on the bedsheet in the bed at the bottom, I could see the mark of 2 feet on the bedsheet. Bad quality pillows. No mirror by the bedroom table. Window clip not working properly (broken)|Positive point : friendly receptionist helped where she could. Negative point : The receptionist has no power to solve matters.CLEANLINESS FOR THE BEDROOM IS VERY IMPORTANT AND BASIC.|Will...
Read moreWe reserved a room for 1 night at Hôtel Première Classe Montauban. However, when we arrived, the reception is closed and we followed the instruction of the staff (who called us earlier) to retrieve the key pass from the machine.||||However, the key doesn't work. Called again and the staff said he cannot come, just told us to asked for a refund at reception tomorrow. Then, next day, we went to the reception and the staff claims that she doesn't speak English and ask us to call another day. Again, we made the call several times during the past few days and either no one answer or the person doesn't speak English. ||||I must say it's a very bad experience, especially for a family trip with a 4 years old kid, I'll never...
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