We celebrated our wedding at Das Graseck in July 2019 and the experience was nothing short of phenomenal. They provided top-notch accommodations, delicious food, and five-star service for our guests - all without being pretentious or feeling stuffy.
In the planning of our wedding, the staff (particularly André Uhlemann, the event manager) were easy to work with, responsive to our communication, and able to accommodate all of our wishes. Any request we had was met with a "kein Problem!" From setting up a bridal yoga class the morning of the wedding to creating a non-traditional timeline of events, everything about working with Das Graseck was easy. All of this was very important as we were planning the wedding from abroad in the United States and were trusting that everything could be handled without us physically present.
During the actual weekend of the event, we were continually astounded by the level of service and quality at Das Graseck. Our guests occupied the hotel's 30 rooms for the Friday and Saturday, and everyone was impressed by the rooms, the spa, the views, and the food. The staff put together an excellent casual Welcome BBQ for our guests on Friday, and then swiftly transformed the dining and outdoor spaces for the wedding festivities the next day. Everything was set up as we had requested and there was no stress. Our vendors (e.g. florists, cake people) easily communicated with the hotel and set up without us having to worry!
During the actual wedding, there was a clear plan in place in the case of rain, and everything was organized in a way that made us feel calm. We didn't have to worry about asking for nit-picky details to be taken care of because the standard of service was beyond anything we'd ever experienced. From the breakfast server who (without being asked) ventured in to the village to retrieve peanut butter for a guest's breakfast request, to the winsome bar staff who dealt with our party goers until about 5am, the Das Graseck staff was just the best.
The only downside to our stay at the hotel is that it has completely ruined our future travel. We don't think that any accommodation could ever compare to the winning combination at Das Graseck - great views, great rooms, great staff, and great service. We are already planning our return trip and can't...
Read moreWe booked a two-night stay as we passed through Garmisch. I am convinced most of these reviews are fake based on our experience.
Location It sounds like an interesting concept—a hotel so remote that you reach it by cable car. In reality, the road to the parking lot is overrun with hundreds of tourists coming down from their gorge hike. The parking lot is tiny, inadequate for guests, and frankly a disappointment.
Cable Car An uphill trek with luggage to the Grasekbahn, with no easy way to reach the station. This means unless the hotel arranges to send down a car for you, if you are elderly or at all infirm, it is unreachable. There are only two cable cars and they run extremely slowly. We waited behind 6-8 people and it took forever to go up since they are so small. The same issue occurs when you want to descend to go anywhere. A romantic concept ended up being an inconvenience.
Staff Check in was slow. No one helped with our bags.
Room We booked a suite with a sauna and terrace. What they don’t tell you is you share that space with the room next door, so you can see them, and they can see you. You are literally on vacation with the people in the room next to you. This is not how this very expensive room is advertised. The photos and web description show a room with a swing on a private terrace—you should know these photos only show half the reality. The room is extremely small, but what struck us the most is it was absolutely filthy. The bathroom was unclean, the sofa was unclean (there was hair and stains everywhere), and the room was uninviting. We were worried about how dirty the bed might be. We walked out and found another hotel an hour away.
Based on our experience, the room and grounds looked nothing like the photos in advertisements. There is no real Mountain View; you look at cows eating on the farm next door. This hotel is extremely dirty, worn, and overpriced. There are luxury resorts in the area that resemble their photos. This is not...
Read moreA glorious experience! Bottom line, a luxurious and relaxing experience for individuals, couples, and friends.
The staff is kind and accommodating, helpful ahead of arrival all the way through your stay. The parking and cable car experience is simple. We were welcomed with Prosecco on the gorgeous patio with a stunning Alps view. Our room was well appointed, and we booked specifically to take an Alps view- breathtaking, even on a foggy and rainy day. The spa facilities, including the panorama pool and sauna on the second floor as well as the adults only spa downstairs, are exquisite. Multiple types of saunas, a great pool, and multiple lounge areas… complete with a variety of beverages and a tranquil vibe, exactly what we were looking for here. I had a 70 minute full body massage that was spectacular, but even without specific treatments, this area is not to be missed.
The fitness facility is small but has a lovely outdoor deck and everything you need. The road to and from is winding and steep and a no joke workout should you choose to walk it. You can easily get into town on foot or via cable car and take a beautiful walk, even seeing Zugspitze.
Last but not least, the dining experience. Breakfast is a glorious buffet, extensive coffee options, and a made to order menu. No joke, best omelette I have ever had. While lunch is not included, should you stay at the resort and get hungry, they have a great menu at reasonable prices. The four course dinner was beautiful, and they accommodate allergies and preferences. Amazing soups, a crawfish and melon appetizer, bouillabaisse, lamb, fish, decadent desserts… it was great! Already dreaming of...
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