Heliotrope Hotel — Hotel in Municipality of Mytilene

Well let's see where should I start? I was not aware of cuz the reception is did not tell us she told our friends who were also staying at the hotel that we will not be having house cleaning daily unless we ask for it. So no change of towels nothing at all in the three days that we were there. Second it seemed like they did not have enough staff the breakfast was disappointing. They had one woman there serving everyone. And the manager coming to help which he was not friendly at all all the days I saw him he never said hi to anyone. I would go early but I was also there later to see other customers at 9:30 complaining nothing was left for them. But the main problem is there was one or two people serving everyone they had a full hotel it seemed they should have been more fully staffed in the morning due to breakfast. The first day that we went they had some sort of testing for kids. In result of after their testing the pool is full of kids along with the kids staying at the hotel it was a disaster and the pool boy / server was always telling the children not to die and not to do this and not to do that and would punish them out of the pool for an hour. My friends were also very disappointed in this due to the fact that they had children with them. I do have to say that the bartender a young lady was very helpful and very friendly! But the manager just...

I will not come here again and I don’t recommend anyone does and here is why: first off the hotel is amazing nice location good hygiene but the service? The absolute WORST the hotel workers ( especially at the bar) are always on their phone and they make drinks for them selves and go swimming like they are on vacation! Isn’t that really weird because I AM ON VACATION and ur doing nothing! The food takes to long to arrive and it’s not even that good food but there is a very nice fish place right next To the hotel so if u go I recommend u eat there because service is very nice and the food is fantastic. Way better than the heliotrope hotel! Also the bar at the pool opens at 2pm which is very late and u can’t order before 2pm and u can’t drink or eat anything from a different store so they basically won’t let u eat anything at all before 2pm!.. they don’t pick up dirty plates from tables and they also won’t come up to you to ask if you would like to order anything. I will not come back again and I told the workers I will leave a bad review. The ladies at the reception are very nice and great service but the other hotel workers including the lifeguards are not and give...

Wonderful Honeymoon Experience at Heliotrope Hotels

We stayed at Heliotrope Hotels for our honeymoon, and overall, it was a memorable experience. The hotel staff were incredibly kind and helpful, especially the receptionist, Rania, who went above and beyond. My wife had a minor accident during our stay, and the lifeguard bandaged her foot.

The bar staff were also amazing, particularly one of the women who worked there. She was very warm, and we bonded over feeding the cats together. The hotel is pet-friendly, which was a huge plus for us!

The view from the hotel was stunning, adding to the overall relaxing atmosphere. The rooms were exceptionally clean, and the housekeeping staff ensured our room was spotless every day. Additionally, all the hotel staff were extremely polite and attentive, making our stay even more enjoyable.

The breakfast buffet was outstanding, offering a wide variety of delicious options. We also loved the spacious pool, which made for a truly relaxing experience.

We are grateful for the hospitality and highly recommend Heliotrope Hotels for anyone looking for a cozy, pet-friendly, and...