Finikas Beach Hotel — Hotel in Municipality of Naxos and the Lesser Cyclades

Absolutely without a doubt, beautiful, quiet, one of a kind, no words can truly describe it, perfectly located, luxurious and down to earth all rolled into one hotel Finikas and Pyrgaki. The ultimate calm, relax, zen.||Even before I arrived Athanásios of client service was in direct contact assisting me with all the information I needed. Athanásios is the ultimate client service manager going to great lengths to ensure his clientele is relaxed, happy, and wants for nothing. ||Upon the moment of my arrival to check out, Athanásios, as well as all the staff from carrying my heavy luggage to immediately knowing and remembering my favorite drink at the bar, were so absolutely amazing, so attentive, bending over backwards to ensure my stay was perfect and all my needs were met. ||As a solo traveller in this very remote location (without a car) having such an attentive but very discrete, lovely, truly happy, and friendly staff is indispensable as they are the only people you interact with all day (and even the other guests were just lovely). ||In particular, however, a special thanks to Athanásios as I really was made to feel like I had my own personal client service attending to my needs and had all the answers and solutions to my questions at any time.||The hotel location: a dream. An isolated paradise. The ultimate relax, disconnect, nature, unspeakable beauty, quiet. A true paradise in the middle of nowhere with the most beautiful beaches (both rocky and sandy beaches). ||An endless view of the sea and the mountains. This beautiful quiet boutique hotel is hard to describe: absolute class and luxury (without the snob or the cold shoulder) at the same time so down to earth and very cool.||The two hotel penthouse suites with jacuzzi I stayed in with front sea view: the views are mind-blowing, so tastefully decorated and enormous. ||The recently renovated penthouse suite is absolutely gorgeous but only bad point is this one does not have a sea front balcony: the two side balconies are very small and it would be nice to have a chaise lounge by the jacuzzi off the bedroom. The picture window providing the front sea view is mesmerising but it is just a window in the bedroom. ||The other penthouse suite (with full kitchen) full front sea view with enormous balcony with table and chairs, chaise lounges, jacuzzi is picture perfect with endless views. The inside is equally as lovely except more like a family apartment and really could use a touch of updating/renovation to be more like the other. No robe and slippers, which I found odd. Only bad point: The master suite bed needs to be replaced. Like sleeping on a creaking stone slab. But otherwise: Sublime. Enormous. Endless views, private. Always spectacularly clean and well serviced.||Pool, Bar, Food: The bar, food, both snack menu and dinner menu are top shelf! Hats off to the chef: the food is to die for! And very fair prices compared to other hotels, especially in Greece.||The pool is incredible. Prefect temp, sea water. Feels like a lukewarm bath. The private beach a two second walk away with sun beds is a dream and both pool and beach are Full serviced from the bar. Wonderful! ||Recommend: a few more main dish choices on menus and better brand of ice cream. Provide menus in the room, (maybe pen and some paper too and robe and slippers in all rooms). ||The spa is tiny but the on-call massage therapist Lea is truly amazing. Recommend: provide the spa « services/menu » on the website and in the room. ||For those without a car: stock up on cash ( if you intend to use cash) and nibbles, water or other needs for your stay as there is no mini-market for at least a 30 or so minute walk and only two tavernas 10-15min down the road. ||Otherwise, you can buy almost anything you need from the hotel bar at again a very fair price or borrow a bicycle to ride to the mini-market. The only useful comment I can add would be: an ATM on the premises. ||A true home away from home I will be returning when I need to relax and unwind. I fully recommend this hotel without hesitation,...

This is a gem of a place. It is secluded and quiet. There is a beach directly across the dirt street with lounges and umbrellas for free for hotel guests. The grounds were clean and well cared for with flowers, plants, and they had actual grass. Different areas to sit where at the restaurant, at the hammock, around the pool, or several places with stone bench seating. Everyone was polite and friendly and seemed to want to help us make a wonderful stay. Tatialina and Thenasee (I don’t have the spelling of the names correct) were wonderful. Breakfast had a good variety. Lunch and drinks were ok. The pool was clean and there was a lifeguard on duty — pool only open from 10-6pm. Our rooms 110 and 111 were comfortable and clean. Each room at the hotel had different floor plans so you could end up in different floor plans — we saw one room (not one we stayed in) that was particularly strange as you walk in it is immediately the bedroom with another dark room set up more like a study with a working desk. You can borrow their bikes for free to ride to a couple of other small secluded beaches nearby, and visit the abandoned hotel for cool graffiti art.

You will need a car if you intend the explore the island. There is a public bus but it only comes around to the hotel once a day. The beach in front of the hotel has beautiful clear water but had lots of pebbles along the shore line which made my feet hurt. There are also sea urchins among the larger rocks and overhangs in the water. Bring water shoes to protect your feet from pebbles on the beach and the sea urchins. Also be aware that the nearby beaches are secluded and if you venture to them there could be people that take off all their clothes. We were at one at nearby beach and a couple came by and took off all their clothes. If you want to avoid nudists, best to stay at the beach in front of the hotel. The first night and into the 7pm the next night, there was no hot water. If you read other people’s review, hot water seems to be an issue. I was also disappointed to find that the bathroom had maintenance issues when we checked in that could easily have been noticed and fixed by the cleaning or service inspector prior to anyone’s arrival — light bulbs burnt out over the sink, the shower head holder was completely broken off so I couldn’t hang the shower head on the bar, and no shower curtain or the rod. The light bulb was changed out, and a shower curtain rod and curtain installed the next day. The shower head wouldn’t be fixed until the second full day of we were there so I had to take a strap from our luggage to hold it up. Coffee machine also seems to break regularly— for us it was 2 of 5 days we were there, and noted by another reviewer. Despite these things, I want this hotel to succeed and would still recommend this hotel. The service is impeccable as it is a smaller boutique hotel and the staff gets to know you, helps you plan or make reservations, and they know what you...

Five star prices for one star quality. You know a place doesn’t respect you when they can’t even serve BREAD in an edible form. Horrendous tourist trap for food and service, do not come here. Overpriced ($17 for a $3 kebab, $5 for a shot of espresso), all served stone cold. Bread so hard it can cut marble - see video. Chicken extremely dry, stale, pre made, the only thing fresh is the coat of rust on the beach chairs. Ive had actual $3 kebab at roadside places and it’s way better. No apologies, no respect for the customer, no respect for themselves as a very pricey hotel. They also insisted on charging extra for beach chairs which were totally empty, when most places include them with food.

The beach chairs are not secure (and very rusty) so they keep snapping back and forth and hitting you in the back of your head. I’ve not seen that anywhere else. The biggest positive is I got a tetanus shot, so, small victories.

I wouldn’t be this annoyed if the staff had taken meaningful action when I complained. They were very confused and disorganised and UNapologetic, and I was basically the only client they served in that time.

Shaking head in disbelief.

I recommend , instead, to go to the cute local eatery further down at the end of the beach which also has sunbeds for clients. Basically they serve the same food, but you know, hot.

To manager: the kitchen staff (30/5 afternoon shift) is insanely lazy, serious problems with who you hired there. You should have enough respect for customers to actually apologise and deal with feedback instead of just replying with “nothing we can do” (I believe the young waitress working the 4 pm shift snorted sarcastically with laughter when I said the feedback should be taken seriously- nice job with your hiring). And if anyone replies to this message, just know that the time you took to message back should have been time you take to actually take care of a customer when they were there in the flesh. If you had taken the time in flesh, you wouldn’t need a PR team to write back online because there wouldn’t need to have been a one...