Maui Hotel Laganas Zante — Hotel in Zakynthos Municipality

Terrible Experience at Hotel Maui - YOU COULDNT PAY ME TO STAY HERE!

Our stay at Hotel Maui in Zante was a complete disaster from the moment we arrived. The room was unclean, and despite being told that cleaners would come every two days, we never saw one during our entire stay. We had to ask for extra towels and toilet paper ourselves, which should have been standard.

The room was so grimy that we had to disinfect all the surfaces ourselves. The provided plates and cups were so gross we ended up buying our own. Despite the website claiming there were cooking facilities, this was absolutely not true. All we had was a small counter, a loud mini-fridge that didn’t even keep anything cold, and a sink. The cupboards were just grim spaces under the sink that no one in their right mind would store anything in.

The drains inside and outside the room smelled like sewage, making the entire place reek. The so-called "shower" was more like being hosed down by a friend, as the attachment was horizontal and wouldn’t even face downwards. Worse, the shower was filthy and covered in black mold. I had to buy flip-flops just to feel safe using it, and there was no temperature control—it was either scalding hot or freezing cold.

The bathroom was a horror show—rust everywhere, and the toilet was brown around the rim. A hand towel even had a mysterious stain that looked like blood. The floor was filthy, and the walls were covered in strange stains as well.

The pool was another disaster. It was disgusting, with green slime around the edges and bugs constantly floating in it. The pump was exposed, and we never saw it being cleaned, despite the fact that there was a pool party every Sunday. Honestly, I don’t know how anyone could swim in that! Additionally, the sunbeds around the discusting pool were wet every day of our stay, to the point where you were getting wet from laying on them, if you tipped the cushion up the water would rush out of them and that’s if your lucky enough to even find one with a cushion.

As for the staff, they were downright rude and incompetent. Anytime we asked for basic information, like check-out times, they acted annoyed and unhelpful. Worse still, they played extremely loud music until late at night and started again early in the morning, even when no one was around the pool. It was impossible to get any rest.

The room’s safe had no lock and looked like it had been broken into before. The plugs in the room were faulty, half of them didn’t work, and the wardrobe was tiny. There was no bin in the room except for a small one in the bathroom, so we ended up with a pile of kitchen rubbish because there wasn’t even a site-wide bin to dispose of it.

When it came time to check out, the staff openly giggled at us and were rude, even making me pay a tax that I was supposed to pay on arrival. They didn't take the situation seriously at all.

We didn’t expect a 5-star experience, but at the very least, we expected cleanliness and what was promised on the website. The hotel is nothing like the photos or descriptions online—they must have been taken years ago.

I'm extremely disappointed that TUI even have this hotel listed on their website. I trusted their brand to ensure a basic standard of quality, and this hotel is far below acceptable. TUI should seriously reconsider offering this place as an option.

In conclusion, staying here was an awful experience. You never feel clean, and the place is a far cry from what’s advertised. We spoke to others at the hotel who shared the same frustrations. I would strongly advise anyone considering Hotel Maui to avoid it...

Terrible Experience at Hotel Maui - YOU COULDNT PAY ME TO STAY HERE!||Our stay at Hotel Maui in Zante was a complete disaster from the moment we arrived. The room was unclean, and despite being told that cleaners would come every two days, we never saw one during our entire stay. We had to ask for extra towels and toilet paper ourselves, which should have been standard.||The room was so grimy that we had to disinfect all the surfaces ourselves. The provided plates and cups were so gross we ended up buying our own. Despite the website claiming there were cooking facilities, this was absolutely not true. All we had was a small counter, a loud mini-fridge that didn’t even keep anything cold, and a sink. The cupboards were just grim spaces under the sink that no one in their right mind would store anything in.||The drains inside and outside the room smelled like sewage, making the entire place reek. The so-called "shower" was more like being hosed down by a friend, as the attachment was horizontal and wouldn’t even face downwards. Worse, the shower was filthy and covered in black mold. I had to buy flip-flops just to feel safe using it, and there was no temperature control—it was either scalding hot or freezing cold.||The bathroom was a horror show—rust everywhere, and the toilet was brown around the rim. A hand towel even had a mysterious stain that looked like blood. The floor was filthy, and the walls were covered in strange stains as well.||The pool was another disaster. It was disgusting, with green slime around the edges and bugs constantly floating in it. The pump was exposed, and we never saw it being cleaned, despite the fact that there was a pool party every Sunday. Honestly, I don’t know how anyone could swim in that! Additionally, the sunbeds around the discusting pool were wet every day of our stay, to the point where you were getting wet from laying on them, if you tipped the cushion up the water would rush out of them and that’s if your lucky enough to even find one with a cushion.||As for the staff, they were downright rude and incompetent. Anytime we asked for basic information, like check-out times, they acted annoyed and unhelpful. Worse still, they played extremely loud music until late at night and started again early in the morning, even when no one was around the pool. It was impossible to get any rest.||The room’s safe had no lock and looked like it had been broken into before. The plugs in the room were faulty, half of them didn’t work, and the wardrobe was tiny. There was no bin in the room except for a small one in the bathroom, so we ended up with a pile of kitchen rubbish because there wasn’t even a site-wide bin to dispose of it.||When it came time to check out, the staff openly giggled at us and were rude, even making me pay a tax that I was supposed to pay on arrival. They didn't take the situation seriously at all.||We didn’t expect a 5-star experience, but at the very least, we expected cleanliness and what was promised on the website. The hotel is nothing like the photos or descriptions online—they must have been taken years ago.||I'm extremely disappointed that TUI even have this hotel listed on their website. I trusted their brand to ensure a basic standard of quality, and this hotel is far below acceptable. TUI should seriously reconsider offering this place as an option.||In conclusion, staying here was an awful experience. You never feel clean, and the place is a far cry from what’s advertised. We spoke to others at the hotel who shared the same frustrations. I would strongly advise anyone considering Hotel Maui to avoid it...

The Maui hotel, where do I start went on a lads holiday and let’s just say part of our souls will be left in that hotel forever. On arrival we got roped into buying an event package from the hotel rep where we paid 175 euros for 4 events all of which you could have gone to without booking. When we entered the room, everything was falling apart floors, work surfaces, shower, beds and curtain pole. Mould was growing in the sink and the bed sheets and towels were all stained with all sorts (probably poo and blood). In our weeks stay our room was cleaned once and on this occasion we had to ask for it to be cleaned. Within the hotel there are hired private security and having sat on the balcony one night the next day we get a knock on the door this huge bloke comes in and starts viciously assaulting one of my mates, stating we had 1 more chance and that one more time and all of us will be put in the back of a van. We were told that 2 rooms had asked for money back because of us when in hindsight it was because of the absolute dump which they were living in. Mirrors were stained and the air con gave me and the lads the worst coughs of our lives to the point we were all coughing up blood. The hotel is advertised as self catering when all you get a kettle and a sink, let’s just hope you like crisps and pot noodles. Drinks in the hotel are massively overpriced and the people running the bar as rather miserable. To top it off as we checked out we were charged an additional 150 euro for a broken bed and dirty towels all of which were already broken before we got there. Overall, this 3 star hotel is one of the worst hotels on this globe and there is no way I will be recommending unless you want to come home as different people with no sleep due to the beds being like cardboard. A week of hell and filth for me and my mates especially due to the shower only being scolding or freezing as well as it being hand held with no shower curtain. This creates a huge flood on the...