My husband and I were scheduled to stay at the hotel for 4 days. Once we got our room we immediately knew that we were not going to remain there. We would have gone to another hotel but by the time we got there it was 1am and there are no taxis available at that time. Once we got the key to the room the nightmare began. The following is an abbreviated list of what I found: The bathroom was dirty, the sheets were yellowish, the lamp shades had what appeared to be cigarette burns, the walls were dirty, and the supposedly available WIFI was not available. I had to place a T shirt on the bed so I can lay down being that I was so disgusted. The following morning I went to get coffee but there was no sugar. We went on our tour and took one of the towels. When we got back to the hotel we gathered our things and got ready to leave but before that they asked me for the towel! I was gonna return it of course but I got the impression that those were the only towels they had. My goodness!!! I couldnt wait to get out of there. My husband and I have stayed at many hotels and this one is by far the worst hotel we've stayed at. Would never reccomend it...
Read moreIt's really quite simple - when you pay gringo prices you expect gringo level quality. Hotel Versalles came so close to being excellent. Great room, spotlessly clean, knowledgeble staff and a great swimming pool and bar area.||||Unfortunately it's the bar that let them down. Big time. I'd come to the hotel to get a good night's rest after several days of tiring travel, and at first everything looked great. Then the music started. From midday until almost 11pm the bass from the nearby bar blasted in to my room while a family of rich locals got raucously drunk. Repeated requests to the manager for less volume yielded no improvement.||||I reluctantly award Versalles a poor rating, on the basis that the fundamental idea of a hotel room is that it allows one to rest as one sees fit. I was unable to do this, and I suspect many other traveller will have a...
Read moreI stayed in the hotel last month and yes it was kind of noisy but I did understand that its location is in the zona viva, there´re bars and restaurants located around one of these bars had the sound up high but it´s not the hotel fault. Respecting to the hotel itself.. I had a really nice, professional and personalized attention which made me feel very comfortable and that was my first visit there. They have a really competitive rates and everything you could need they found they´re always able to help the customers needs. There could have some details to make it perfect, but, I know nothing is perfect in life so, totally, I will come back there, I had a very comfortable time there and the rooms... I was a personally witness of their cleaness and attentions. You´ll...
Read more