From a reasonably efficient checkin and enjoying the complimentary drink in the bar where the staff seem not to be the friendliest it was noticeable that the whole establishment needs modernisation. There were only two power sockets (together) in the room which were already in use for the lamp and TV. There were two others oin the bathroom. The room was a reasonable size but I should not need to use the only sockets on the other side of the room and have to remove the lamp or TV socket, particularly as the lamp was needed as there was no ceiling lights. This is 2023 and rooms need more power outlets than this dated relic offers.||Breakfast was not the best. A menu was given and some things that were asked for resulted in shrugs and disapproving faces. Others items seemed to be more acceptable. However when the staff were asked for a particular drink, the completely wrong drink was given, mainly due to the lack of English used and I am also at fault here as I speak no Spanish. Another guest intervened and told the staff what I wanted but he only got it half right and what eventually arrived was a compromise I suppose. ||Whilst having breakfast the room had been cleaned and after returning to the room to freshen up and collect a couple of items for the day, I had a short 20 minute snooze only to be woken by a member of staff in the room telling me that it was now checkout. This was at 10.30am and checkout was not until 1pm. Additionally I also had another night to spend there!!! This led me to be particularly suspicious as to why the employee was in the room in the first place. Had she been told by cleaning staff that I was out and that the laptop in the room was there for the taking? Was she made aware that I was one of the few few foreign guests in the hotel and being likely to leave the country soon, was she there to add "cargo" to my luggage only for it to be later retrieved by a gang after being followed? From this point on I did not feel comfortable at all in the hotel. This was exasperated by the fact that the room keycard would not work on the door later when returning that evening. A nearby cleaner kindly shook her head and then quickly let me in. ||I am afraid this hotel will have to improve significantly if it wants to generate business from foreign clientele who simoly want a safe and hassle-free stay. I will...
Read moreDate: 2017/12/24 the Christmas eve||||That night, there were no many people living in the hotel. The parking lot was almost empty.||||I had a good time in the very beginning, however, something happened, and it scared me.||||Before the breakfast offer ended (10 AM), my husband went to the restaurant first, and I was taking a shower in order to catch the breakfast. ||||When I was in the restroom, someone knocked the door. Since I was in the restroom, I heard that one man was talking. I thought he would leave if I did not say anything, but THE MAN USED THE CARD AND OPENED THE DOOR. HE IS NOT MY HUSBAND.||||I was so scared, so I ensured that the restroom was well locked and kept saying whatever. He said something that I barely heard, then luckily he left in a few seconds. ||||I was frightened. When I walked along the aisle, the 4th floor was almost empty. I could see some room cleaning staffs were chatting in one room.||||I told the Receptionist that there was a man getting in before we checked out, and it seems that this was not the first time. The Receptionist mentioned a guy's name and said that oh he did that again. She will report it..... (THAT WAS ALL THEY RESPONDED) It seems that it was a normal thing...||||I was not able to find any reasons why a hotel staff could get in the room, which was not yet checked out. ||||It totally destroyed my mood but thanks to God that nothing bad happened.||||I supposed to rate the hotel with 3-4 stars, but I am afraid that I could not forget this...
Read moreI ,Rajesh from India was a complete stranger when i landed in Tegucigalpa from India and booked myself in Florencia Plaza.The extremely good staff and the wonderful attention provided by the boss Mr Mario Nunez and his family eventually ended up me staying in the same hotel,same room for 6 months.||||Rooms are big,spacious,all amenities provided,housekeeping cordial and prompt,awesome restaurant and has the best ,happening and most connected bar in Tegucigalpa ,The Jaimes Bar.||||I ended up making so many friends during my stay at Florencia.It was a home away from home.||||Also its important to know that one of the chef even took the trouble and effort to prepare indian food only for me as I was the only indian.So this says a lot about the efforts by the management to make their guests comfortable||||I will recommend this hotel and i am sure you will never regret .For me having travelled around the globe,probably it was my best experience not only in terms of facilities but the feeling of being a part of them and their culture and the way the management and staff accepted me||||Thank you Mario,Thank you everyone at...
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