Platán Udvarház — Hotel in Tatai járás

Once their fine dining restaurant, Platan received its 2 Michelin starts this year, I decided to take my husband to celebrate his birthday, hence was looking for accommodation for a night. The Manor seemed the perfect choice with its packages for daytime spa ahead of dinner.|Unfortunately the experience itself has been less perfect with the Manor's staff.|Not being on top of their game is an understatement, when I was trying to book one of their £600/night packages.|When initially calling them up, they weren't sure if anything would be charged up front on our card, then promised to confirm if any payment would have been received and on the back on that we would receive confirmation of the booking, but then would have to pay for the most expensive option of the package in full and in advance, regardless which dining option we were going to choose - not that they asked at any point whether we had any dietary or other restrictions, preferences.|Once the e-mail landed, called them up again, let them know that we don't have the option to transact money onto a Hungarian bank account, hence asked for their foreign currency account details. |This they haven't shared, so followed up again and offered to give them card details over the phone so they could take the money directly from the account.|Their response was "we don't have the time for this" and said I should e-mail over all card details including security number from the back of the card - which is literally the first thing your bank tells you not to do under any circumstances?|At this point being both disrespected, but mainly disappointed in what a 2 Michelin star establishment (their accommodation branch mainly) set as a standard in Hungary is where we are.|We have visited several brilliant, also Michelin star spots over the years, but have never been treated this rudely anywhere.|So unfortunate as we were looking forward to enjoying Istvan Pesti and his...

Our stay at Platán Udvarház és Platán Utca was truly memorable. From the moment we arrived, we were greeted by the most polite and welcoming staff we have ever encountered. The entire team went above and beyond to ensure our comfort and satisfaction throughout our stay.

Our room was cozy and comfortable, equipped with all the necessary amenities to make our visit enjoyable. It felt like a home away from home, providing a perfect retreat after a day of exploring.

The highlight of our stay was undoubtedly the restaurant next door, which has been recognized by Michelin in both 2022 and 2023. The dining experience was nothing short of fabulous on all fronts—food, service, and atmosphere. Every meal was a delight, and we also enjoyed a very good breakfast there, once again accompanied by excellent service.

Special mention must be made of Kristina, who was incredibly kind and helpful during our check-out process. Her extra efforts in making our trip to the train station painless were greatly appreciated, and she truly made a positive impression on our entire experience.

Overall, we highly recommend Platán Udvarház és Platán Utca for anyone looking for a memorable and enjoyable stay.

My only recommendation to the management is to make change check out time from 10:00 A.M....

Hello! The experience here was great, one of the best places where you can relax and enjoy some free days. First of all, the location is easy to reach, with a lit of parking places, the welcome is warm, professional and kind, Enikő made our check-in and Christine the check-out and both of them gave us something to remember :)THANKS! It's the first place where we go and if we asked for something the answer was: Yes, we will do it, or yes it's possible! Going further, the room was very clean, and the ladies from cleaning did a great job everyday. The food, especially the breakfast was exceptional with the help of Tűnde and I will rank it somewhere on top 3 best places where I ever eaten. Also their bistro is very good but sadly I didn't get the right "duck" this time :). All the facilities are functional including the spa area. Also the city of Tata has a lot of interesting places with very much history in them. We will...