Flagship Hotel Shubham Palace — Hotel in Chhattisgarh

Looters, never use online services to get a room here, they put you in a position to pay the double amount, the rooms are UTTERLY FILTHY, changed sheets had stains of "i dont wanna know kind of stains" the walls have stains of spit and foot prints, pillow cover one side looks like its been used for a year n not washed well, drinking water 30/- Aquafina, cool drinks in a glass bottle 30/-, restroom smells like freshly peed and theres a grape on the restroom floor indicating its clean enough to eat off the floor. Rest ill just show you guys.

FLAG SHIP MY BUTTOCK!

OYO. THIS IS MY SECOND TIME BEING IN A FINANCIALY LOSS SITUATION YOU HAVE PUT ME IN. LAST TIME I LOST 7K I WROTE TO EVERY EMAIL ID I COULD FIND ABOUT THE LEAKING OF MY CONFIDENTIAL BOOKING DATA THE SCAMMER USED TO SCAM ME AND THE ONLY REPLY WAS FROM YOUR FOREIGN BRANCH SAYING ITS NOT POSSIBLE FOR THEM TO HELP BUT TO WRITE TO YOUR GREVIANCE WHICH WAS AS THE REST OF THEM USELESS AND IGNORED, NO NUMBER PROVIDED FOR SUPPORT GAVE ANY SUPPORT AND HAD THE AUDACITY TO CALL ME AFTER A MONTH FOR REVIEW. I WON'T...

The hotel looks is not at all beautiful as the online search gives. In fact, the hotel rooms are not like that photos on oyo, they are relatively small and if you book this hotel online. Then you may have a big problem because they are asked you for extra money almost double than the price you see on the OYO site. Totally unprofessional. If you have a online booking then They will turn you around through words. Only to increase the room price. Telling you that, "we don't have any vacant room right now" but if you insist for a room they give you one but the price for that goes too much high. And you have to pay extra money. And also they don't give you a bill for that extra money.

Recommended that avoid this hotel through...

I went to Hotel Shubham Palace on 6th February at 10 am but the hotel manager refused to give me the room saying that the rent has been fixed very low. I also complained on your customer care number. The phone attendant also spoke to the hotel manager on your behalf but even after that I could not get a room in the hotel. My experience with you was very bad. I was humiliated in the hotel. I will never take your substandard services in future and will also convince other people for your substandard services. I have sought legal advice as to what legal action I can take against OYO and the...