OYO Urbans Room Near Vishwa Vidyalaya Metro Station — Hotel in Delhi

Really bad experience. Geaser doesn't work, bed was creaky, very slow staff response, basic amenities were not provided in the room like towel, soap etc and when asked for it, received after many request.And their excuse for why they don't have kits that every oyo rooms provide to its customer is that people don't usually stay here for night. With such expectations for themselves they are running the hotel business.Great work 👏👏. People travelling with me had a broken bathroom door with no glass ceiling. And when asked for some warm water, they didn't even had a water heater and straight up gave me water from a filter that was just lying there. But after all this they will stop any visitor to enter our booked rooms, due to 'strict policy'. Even after requesting many times that the visitor is there for few hours as we had exam in the earlier part of the noon, they refused . We when asked for to add extra charges if they required , they strictly said to book a new room. So the visitor and i waited in the waiting room for 3 hrs. And when we sat there for two hours ,the manager asked me to give half the amount and will let the visitor to stay, that shows that there intention from the start was to just hoard more money and that's it. But doesn't think about the fact that customers are the one that are the free publice publicity for your hotel,and will eventually recommend the hotel to other people. But I guess they are not that far slighted at all. I only booked this hotel online as it was near my examination centre and being an oyo room ,I had some nice earlier experiences ,but this.. this was by far the worst of all ,won't recommend to anyone to book in this place again. Even the staff member complained personally to other staff member that this is worst place to work, and the manager only want to have their money and doesn't care about the reputation. So book wherever you want but not...

horrible stay, The sewage was backing and the toilet was stinking, i had to switch around 3 rooms and all were the same. The electric was bad, short circuiting. Geyser was not working. Imagine single digit temperature this time in delhi. 3 nights of stay was a nightmare. I had paid a hefty amount, because it was told on booking.com it comes with breakfast. They charged me 2,250 per night. I had found Hotel REd chilly for 1,200 per night with amazing breakfast and great ambience. of all the pain at the oyo 77604, the staffs...

Ok rooms, you get what you pay for. It's all about location, stones throw away from Kamla Market. Not too clean, was given a torn dirty towel and had to ask for replacement for two days. The people at reception are nice though. Mostly PG students and parents visiting them stay here, so comfort takes backseat. Plenty of food...