Book at your own risk.
Don't book through any website it will be more than you can bargain at their desk.
Expensive and worthless. Their AC does not cool the room even at 16 degrees. They say 15 mins but food will not arrive even after an hour... Then the blame game to point fingers at each other between the staff will start.
Cleanliness was okay but their was no phone in my room so I had to call their landline or mobile everytime. I had to ask for everything individually from coffee to water to towels to soap... Everything. Nothing was kept as part of their regular service.
The smell of the place is puke worthy and they don't have any other room freshner except the one that causes a headache.
The receptionist will try and be a sticker to the rules but it does not apply when it comes to their own services.
The best part was when 2 rooms opened with the same key. Fortunately they were both for our group, but that speaks volumes about the safety of your things in the room.
They don't allow guests in your room, so if you take the risk of booking the place do it only if you plan to go and sleep in dingy smelling place. Your friends are not welcome.
Only decent thing was they did not charge for water and served as many as you asked for. Hence the 1 rating. Else it does not...
Read moreHotel Novel Suites – A Modern Gem with Exceptional Comfort
I recently stayed at Hotel Novel Suites and was thoroughly impressed by the entire experience. From the moment I arrived, the staff was welcoming, professional, and always ready to assist with a smile. Check-in was smooth and quick, which set a positive tone for the rest of my stay.
The suite itself was spacious, modern, and impeccably clean. The decor was stylish yet cozy, and the bed was incredibly comfortable—perfect for a restful night’s sleep. I especially appreciated the thoughtful amenities, such as the high-speed Wi-Fi, in-room coffee machine, and smart TV.
One of the highlights was the on-site restaurant, which offered a diverse menu with delicious dishes. The breakfast buffet each morning was fresh and satisfying, with plenty of healthy options.
The location is another big plus. Hotel Novel Suites is situated close to key attractions and public transportation, making it easy to explore the city.
Overall, Hotel Novel Suites provides excellent value for the quality of service and accommodations. Whether you're traveling for business or leisure, I highly recommend it for a relaxing and...
Read moreFrom the moment I walked into the Novel Suites Hotel, I knew I was in for something special. This place isn't just a hotel—it's an experience. Everything about it speaks of elegance, comfort, and genuine care for guests.
The staff were incredibly welcoming, professional, and attentive to every detail. Check-in was smooth and quick, and they even offered a complimentary drink upon arrival. It’s the small things that make a big difference!
My suite was spotless, stylish, and spacious, with modern furnishings and a calming ambiance that made it feel like home—only better. The bed was unbelievably comfortable, the bathroom was luxurious, and the view from the window was breathtaking.
What sets Novel Suites apart is the quiet luxury. It's upscale without being pretentious. The on-site restaurant served some of the best meals I’ve had in any hotel—locally inspired, fresh, and beautifully presented. I also appreciated the 24-hour gym and peaceful lounge area for winding down in the evening.
Whether you're traveling for business or pleasure, Novel Suites Hotel goes above and beyond to ensure your stay is perfect. I can’t wait to return. Easily a 10/10....
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