Goa Marriott Resort & Spa — Hotel in Goa Island

This one will b a little long review.. I ll start from pickup and drop..from airport. Very smooth the drivers were gud..and drive was very smooth. Very warm welcome by two attendants with a shell necklace and with kokum sharbat.. luvly... The attendant on lobby..Very warm and was..helping all guest take pics..who were struggling with selfies..kudos to the gal.. Check in was very smooth.. House keeping Mohamad 10/10 perfect ..cleaning and maintaining rooms..the dog made by towel was cherry on top..keep it up. Jayanti , sudhir ,kaveri..Very help full staff at restaurants. Very very warm.. kind... cheerful..calm..and upto mark in their work..great job guys..u were fantastic..they were fab in their service..they were prompt and smooth. The staff was really courteous and went out of their way to help us.They hve made my son comfortable and has indeed helped us..while bf & dinners..10/10 to them. They hve made our departure spcl by a bonvoy cup cake.they hve also packed donut and fruit for my kid as we were departing ....luvly memories and service by ..jayanti and sudhir...Chef ragunath very warm and kind person gud in his service . Will b sharing pics too. Spa room staff ..superb fab service.. My husband and son enjoyed a lot..my little one went to sleep while the session..the whole staff..Very gud keep up the gud work..They're super nice to kids Hotel location is very gud..the lobby is very lavish and big..u can spend hrs sitting there enjoying the beach view ..staff at hotel beach wall..very active and prompt..they were always..keeping watch that no unknown people enter property.. The pool was very well maintained. I hve spend the whole 4 days only in resort..enjoying the Ambience..and luvly service. Now the worst part. "Chefs". Extremely terrible food. The taste of food was worst. Chef abhinav worst panipuri server ever .he thought a 8yr old child won't understand taste of panipuri..he bluntly gave him watery portion of sweet water..making it tastesless.confirmed name from chef abhinav..regards head chef in kitchen..from which i came with two name..chef balvinder ,chef ajankay..terrible cooking. Plz taste ur own food b4 send out .worst tatse Ever .evn ur masala tea is soo damn bad..like pani pani.the icecream hve ice chunks..its stail one.. only on 4th may the bf had some gud options. Bt ur Chef was not evn able to fry the bhatura properly. On 2nd May dinner..daal makhni was the worstttt i culd hve evr had. Evn the panner Tikka sabhji was same. Same with pasta. The tomato puree was not cooked..at all .sabhji tasted raw tomato taste. It was terrible. On the 4th may dinner ..majority restaurant staff @ 8 was busy with Chef abhinav at panipuri Counter..chatting. No1 to take orders for Indian breads. Restaurants Manger abhinav..was whole time chatting not helpful at all.he was busy in serving only one guest at garden . And later busy with chatting with guest rather then helping. We hve informed Manger abhinav tht soup doesn't hve salt..bt no action taken on it. The steel bowls were all dirty with powder and oil stains....over all..the taste of food very terrible 1/5.. 1star for the bisimili rice and few bf options. Overall 5/5 to goa marriott resort &...

I recently stayed at goa marriott, and while it's not a bad property but it falls far short of the 5-star expectations I had. Overall, a disappointment for those who expect luxury and excellence from this brand.Shocking part was it carries a Marriott Brand . Main hotel lobby furniture is average , i mean u dont a Wow touch . After this we went to the resort's bar, Oh My God, such an average place , u dont get any wibe at all , same basic furniture , basic cutlery ... In the morning breakfast you will have pure feel of fish market , people waiting for the turn for breakfast , Lot of trainees can be seen in staff . Small things like tomato ketchup etc you have to ask for and which further takes time , no choice of exotic fruits etc in Buffet layout . If you go to a good 5 star small home made jams , ketchups , etc are placed on table , stylish cutt of yellow butters are already there on tables . In short every nick and corner of the hotel we felt cost cutting . They have 2 swimming pools one small swimming pool is so old and run down that you don't even feel like entering it . Not much of a choice of drinks available in the pool . Apart from a garland at the entry of the hotel in the entire stay you will not feel any personal touch . We left the hotel and no one was even bothered to say a smile hello . When you check in at least someone should brief you about the property . What we could see was the entire hotel is basically managed by two ladies staff there . Ms Nandini Bose who's been there I think from years ago , we went to her and gave feedback , shocking was to see her response ,that Marriott Staff is groomed  like this  . She listened to us as if she had no other choice but to listen, she smiled and said i will take care of your feedback . After that we were there for two days but she never turned back to us , asking that is concerns were solved or not . We booked rooms with a higher category , SEA VIEW WITH PATIO , just imagine the patios have no sun shades or any kind of coverings at least so that you can at least sit outside . it's raining as we know u get confined to your rooms inside . If there are some coverings in Patio at least u can sit outside and enjoy . Everywhere u feel cost cutting , means its ok hotel  but definitely its NOT A LUXURY  and not worth the price. In the entire stay in the hotel all were just saying " Sir please hamari rating...

Title: A 5-Star Oasis in Goa: Overall Excellence with Room for Improvement in Communication

My recent stay at the Marriott Hotel in Goa was nothing short of a luxurious retreat, and I'm pleased to give it a well-deserved 5-star rating. The overall experience was marked by exceptional hospitality, though there's room for improvement in communication prior to check-in.

The journey began with a seamless airport pick-up, a convenient and thoughtful service that set the tone for a stress-free stay. The check-in formalities were efficient, but there's an opportunity for enhancement in communication. Clearer information and pre-arrival details would contribute to a smoother start to the guest experience.

Upon entering the hotel, I was greeted with a warmth that continued throughout my stay. Thanks to the manager Tamara, she took care of things for us. The welcome was not just courteous but genuinely hospitable, making me feel valued as a guest. The housekeeping staff maintained impeccable standards, ensuring that my room was a haven of cleanliness and comfort. Their attention to detail did not go unnoticed, and it truly enhanced the overall experience.

In-room dining was a delightful experience, offering a diverse menu with culinary delights that exceeded expectations. The prompt and courteous service made dining in the comfort of my room a pleasure. The hotel's commitment to providing a memorable culinary experience was further reinforced during the breakfast and dinner buffets. The plethora of options showcased the culinary expertise of the chefs, offering a delightful journey through various cuisines.

While the overall experience was outstanding, I believe that enhancing communication with guests before check-in could elevate the guest experience further. Clarity on check-in procedures and additional information about the hotel's facilities and services would contribute to a smoother arrival.

In conclusion, the Marriott Hotel in Goa offers a 5-star retreat with exceptional services, warm welcomes, and a culinary experience that leaves a lasting impression. I look forward to returning, and I'm confident that with a slight improvement in pre-arrival communication, the Marriott Hotel Goa will continue to stand out as a beacon of hospitality in this vibrant...